General Manager Customer Relations

Jackie Wilson

Temple, TX ***** 936-***-**** ********@*****.***

November 2017 – Present Assistant General Manager, Applebee’s Waco, Texas

Responsible for the Profit and Loss of a $2.9 million dollar sit down casual restaurant

Schedules over 55 employees weekly

Responsible for opening and closing, and cash handling of the restaurant

Places orders, oversees inventory management, and provides customer relations and responds to customer complaints

November 2010 – 2017 Assistant General Manager, Jalapeño Tree Nacogdoches, Texas

Responsible for the Profit and Loss of a 230 seat, $1.1 million dollar sit down casual restaurant

Schedules over 50 employees weekly

Responsible for opening and closing, and cash handling of the restaurant

Places orders, oversees inventory management, and provides customer relations and responds to customer complaints

May 2007 – November 2010 Assistant General Manager, Ralph & Kacoo’s Lufkin, Texas

Responsible for the Profit and Loss of a 500 seat, $2 million dollar sit down casual restaurant

Schedules over 60 employees weekly

Responsible for opening and closing, and cash handling of the restaurant

Places orders, oversees inventory management, and provides customer relations and responds to customer complaints

February 2002 – May 2007 Front House Manager, Outback Steak House Lufkin, Texas

Responsible for the Profit and Loss of a 225 seat, $2.2 million dollar sit down casual restaurant

Schedules over 60 employees weekly

Responsible for opening and closing, and cash handling of the restaurant June 1992 – February 2002 Kitchen Manger, Outback Steak House Lufkin, Texas

Oversees kitchen staff and food preparation

Responsible for food safety and inventory rotation Education: Brant Junior College, 1985 - 1986

Texas A&M University, 1986 – 88 B.A. degree-tract

Contact this candidate