Software Quality Assurance Lead

Work History

Contact

LinkedIn

https://www.linkedin.com

/in/serhiinechytailo

Skills

Serhii Nechytailo

Precise Quality Assurance Manager proficient in all QA operations, policies, and procedures.

Experience hiring and developing individual team members. Committed to thoroughly assessing product quality and manufacturing processes to achieve excellent results and customer satisfaction. Quality Assurance Team Leader

Elephantstock, Kyiv, Israel

Established metrics, applied industry best practices and developed new tools and processes.

Adapted procedures to mitigate issues and improve

deficiencies.

Reassessed quality control measures at systemic

level to proactively identify non-conformances.

Cooperated with engineering, manufacturing and

corporate accounting to verify adherence to quality standards.

Implemented new quality assurance and customer

service standards.

2021-10 -

2022-03

Quality Assurance Team Leader

Mighty Digital, Kyiv, USA

Prepared variety of different written

communications, reports and documents to ensure

smooth operations.

Followed quality standards and procedures to

minimize errors and maximize customer satisfaction. Resolved conflicts and negotiated mutually

beneficial agreements between parties.

Participated in continuous improvement by

generating suggestions, engaging in problem solving activities to support teamwork.

Eliminated downtime and maximized revenue by

providing top project quality control.

2020-09 -

2021-10

Address

Miami, FL, 33181

Phone

786-***-****

E-mail

sergey.nechytaylo@gmail.c

om

Strong Negotiation Skill

Team management

Hiring and on-boarding

Employee supervision

Cross unit collaboration

Problem resolution

Resource allocation and

load balancing

Process improvement

Process facilitation

Equipment setup and

maintenance

Workflow analysis

Quality Assurance

Software

Head of Quality Assurance

Leap Gaming, Kyiv, Israel

Re-established and stabilized QA department which

drove to normalization of development processes

and improved TTM.

Directed day-to-day quality assurance department

activities, establishing rapport with team members to facilitate effective communication and

coordination.

Created requirements for milestones and monitored

completion of tasks for QA team.

Coached and motivated 7 person QA team to

develop competencies.

Acted as key point of contact for all QA aspects of releases by providing QA services and coordinating QA resources internally and externally.

Performed internal audits to maintain operating

procedure and regulatory standards compliance.

2020-03 -

2020-09

Quality Assurance Team Leader

Synergetica @Waze, Kyiv, Israel

Investigated variances, performed root-cause

analysis and documented corrective actions to

resolve complications.

Coached teams in Agile practices and provided

necessary training to create positive mindset to

Agile methodologies.

Evaluated interactions between associates and

customers to assess personnel performance and

customer satisfaction.

Reported production malfunctions to managers and

production supervisors.

Tracked quality issues with external customers,

suppliers and internal plant operations.

2018-05 -

2020-03

Senior Quality Assurance Engineer

SBtech, Kyiv, Ukraine

Worked with internal and external stakeholders and team members on quality assurance efforts.

Completed functional\non-functional tests under

tight deadlines to meet client demands and project timelines.

2016-12 -

2018-05

Management

Scrum\Kanban

Jira

Very Good

Confluence

Very Good

MS SQL

Good

Xcode

Average

Android studio

Good

CI\CD Jenkins

Good

API (REST, SOAP)

Very Good

TestRail

Very Good

Education

Supported product managers and development

teams across all phases of testing from planning to execution, troubleshooting and reporting within

high-volume, agile environment.

Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.

Drove corrective and preventive actions at

leadership level to accomplish project closure and recurrence control, providing necessary resources

and clearing roadblocks.

Middle Quality Assurance Engineer

Sytoss, Kharkiv, Ukraine

Gathered data on integration issues and

vulnerabilities and reported all findings, including improvement recommendations.

Demonstrated new product features and

functionality to clients, managers and team

members.

Assessed application patches and updates at

development, testing and quality assurance stages. Tested software to assess optimal in-project

deployment.

Authored and maintained well-organized, efficient

and successful manual test cases for entire team.

2014-09 -

2016-12

Quality Assurance Engineer

CloudWorks, Kharkiv, USA

Collaborated with developers and product owners

to stay current on product features and intended

functionality.

Identified and tracked defects with Jira and

supported developers in resolving problems by

completing additional tests.

Produced and maintained consistent technical

documentation using Confluence and Jira (X-Ray).

Determined server operating limits with weekly load tests.

2012-02 -

2014-09

Certifications

M.D.: Law Enforcement Administration

Yaroslav Mudryi National Law University - Ukraine

2005-08 -

2011-08

2019-06 Certified Scrum Master (CSM@ScrumAlliance))

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