Data Analyst Entry

Courtney Keene

Overland Park, KS ***** 913-***-**** ********@*****.***

OBJECTIVE

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Eager to take on challenges and new responsibilities to help a company surpass their goals. EDUCATION

Bachelor of Science Kinesiology 05/2010

Iowa State University, Ames

Summa Cum Laude Graduate - 3.96 GPA

Minor in Psychology - 4.0 GPA

National College Athlete Honors Society

4-time Dean's List Honoree

4-time Academic All Big-12 Team

2-time Chi Alpha Sigma Honors Award

3-time Softball Team Captain

WORK EXPERIENCE

SENIOR DATA ANALYST 03/2020 to CURRENT

Centers For Disease Control And Prevention, CDC Remote

● Maintaining a comprehensive data dictionary for accurate monitoring of congenital defects for surveillance by the National Center for Chronic Disease and Prevention and Health Promotion (NCCDPHP)

● Track changes in the subject's medical evaluations to modify or obtain more information for nal clinical case reviews

● Assisted with database upgrades and migrations by performing user acceptance testing.

● Reconcile subjects discrepancies from abstractions gathered from hospitals and pediatric clinics

● Coded and abstracted medical records according to ICD-10-CM and CPT coding guidelines.

LICENSED SALES AGENT 08/2021 to 03/2022

SelectQuote

● Accountable for delivering against daily sales targets

● Use data to drive decision-making on the best policies for clients

● Team lead for top team in the nation by building strong internal business relationships

● Work hand-in-hand with the recruitment and training team to ensure that recruiting targets are met with high-quality standards

HEALTHCARE ADMINISTRATOR 06/2015 to 02/2020

Omaha Pain Physicians Omaha, NE

● Managed of ce logistics by scheduling appointments, maintaining les, and collecting co-payments.

● Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, bene ts administration, and general liability.

● Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.

● Researched denied claims and contacted insurance companies to resolve these issues

● Researched CPT and ICD-9 coding discrepancies for compliance and reimbursement accuracy.

DME SALES MANAGER 05/2010 to 04/2015

Summit Medical, Inc

● Veri ed medical bene ts with insurance companies, worker's compensation carriers, and legal cases for patients

● Achieved sales goals and service targets by cultivating and securing new customer relationships.

● Drove sales by developing multi-million dollar contract sales.

● Directed sales support staff in administrative tasks to help sales reps close deals.

● Penetrated new territories, successfully establishing relationships with 15 accounts. AWARDS AND

CERTIFICATIONS ● BLS Certi cation

● Licensed Life, Accident & Health Insurance Agent 2021- Present (18 states)

● CompTIA Cybersecurity Certi cation

● Collegiate Athletics: 2006-2010

● First Team All-Big 12 2010

SKILLS

● Database Management

● Data Quality Assurance Processes

● Attention to Detail

● Statistical Analysis

● Medical Transcription

● Electronic Health Records Systems

● Health Insurance Plan Knowledge

● Medical Billing & Coding

● Critical Thinking

● Policy and Procedure Implementation

● Troubleshooting and Diagnostics

● Microsoft Of ce Suite Expertise

● Technical Support and Assistance

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