Claims Manager
Resume:
● b
Belinda M. Carter ***** Amanda Lane
Dallas,Texas 75238
**********@*****.***
Experience : Customer Service Representative, Loss Modification Specialist, SPOC Specialist, Debt
Collections, Commercial and Consumer Auto
Collections
United Subrogation Assoc. 10935 Estate Lane #224
Dallas, Texas 75238
Subrogation Specialist- Adjuster
January 5,2023-Present
Caliber Home Loans, 3701 Regent Blvd Irving Tx 75063— Loss Mitigation Specialist
April 2012- May 2018ts
Chase Bank, 2777 Lake Vista Dr. Lewisville,Tx 75067 Modification Specialist
July 2011 - Feb 2012
Ally Financial, 2911 Lake Vista Dr. Lewisville,Tx 75067 Corporate Accounts
Debt Collector
March 2007 - May 2011
EDUCATION
Dallas College Certificate
Mortgage Loan Officer
Memphis Technical High School Diploma
SkillS
● Listening
● Resolving Customer
Concerns
● Researched lost
documents
● Posted Payments
● Verified Modification
Document received
and required
● Assisted 20% of the
Customers with
Troubleshooting and
setting up on-line
accounts.
● Proficient with
Microsoft Word
,Excel,
Powerpoint,Telephon
e Boards:Computer
and Typing .
AWARDS
Certificate of Appreciation
SPOC Star Award for
Excellence in Customer
Service. August 8,2014
Employee of the Month
Receiving 100% on all
Customer Feedback Surveys.
August 8,2014
C
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