Customer Service Full Time
Resume:
Shaquella Jackson
Powder Springs, GA *****
*****.********@*****.***
To obtain a position as a full time receptionist, offering office support for a variety of clerical activities and related tasks.
Work Experience
Shift Leader
Krystal
June 2015 to Present
Train new employees to help with store and customer service demands. Handled money deposit and count registers and safe for accuracy. Made schedules for employees for the week and adjust schedules for employee's request. Monthly and daily inventory counts of products in the store. Provide excellent customer service and resolve customer conflicts. Operating the store from open to closed store.
Logistics Support Specialist
Evolve Logistics, LLC - Atlanta, GA
July 2022 to March 2023
Entering information from account manager into our TMS system, acquiring post-delivery paperwork, tracking shipment status, updating receivers of any changes in shipments, providing customer service to all contacts including but not limited to drivers, customers, and receivers. Assist with other duties as assigned.
Mail and Retail Assistant
Life University - Marietta, GA
June 2016 to February 2021
Receives shipments from all carriers (FedEx, UPS, freight, etc.)Sorts incoming USPS mail for interdepartmental delivery and processes outgoing mail. Delivers mail and packages to individual campus departments. Monitors postage meter funds and notifies Mail Services Supervisor. Ensure all items on the sales floor are visibly priced and ready to sell. Receive payment by cash, credit cards, debit cards. Issue receipts, refunds, credits, or change due to customers. Count money in cash drawers at the beginning and end of shifts to ensure amounts are correct. Trained every new employee on shipping,scanning, and delivering packages. Worked in different Microsoft accounts like Exel, Word, Powerpoint.
Deli Clerk
Kroger
September 2017 to June 2019
Maintain working knowledge of all equipment in the department. Assist in marking down old items.
Checking dates on all the products before serving. Ensure that we have products in stock.
Entering the correct price for each item before selling them. Education
Criminal Justice
Andrew College
August 2014 to May 2015
Diploma
Hillgrove High School
August 2010 to May 2014
Skills
• Food Service
• Shift Management
• Packaging
• Food Preparation
• Food Safety
• Freight Experience
• Cooking
• Kitchen Experience
• Meat cutting
• Meal preparation
• Food handling
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