SUMYRA TASHA ANGRAND

**** ** ***** ******* ***** Miami Beach FL, 33162 · Phone: 305-***-**** Email: ady52x@r.postjobfree.com

Professional Summary

I am currently seeking for employment with your organization. I enjoy working with people physically, mentally, and socially. I am committed to the delivery of quality customer service. I believe my positive attitude, physical ability, and willingness to give my all will be an asset to your organization and the community. Knowledgeable in variety of computer application, multifunctional and self-directed. Professional communication skills to effectively interact with the public. Fluent in English, Creole language and minor efficiency in French and Spanish.

Skills

Ability to prioritize tasks and always maintain focus. Turn criticism of my work duties as learning experiences. Capable of picking up skills quickly when taught, analyze every situation and quickly and effectively execute new ideas to positively reflect your company and team. Ability to transition from one specific task to another and back without delay or confusion.

Criminal Law Knowledge

Crisis intervention training

Defensive tactic training

Correctional facility procedure Training

Weapons training

Facility Security training

Emergency response training

Time management

CPR first responder training

Skin Care specialist/facialist/waxer

Supervisory, and management skills and experience

References

Available upon request.

EXPERIENCES

European Wax Center/ Broward Fl – June 2021 – Current

Licensed Esthetician/ waxing specialist

Evaluate a customer’s skin condition and offer recommendations for treatments

Recommend skincare products to customers, including lotions, facial washes and moisturizers

Wax or pluck unwanted hair

Complete facials with the intention of moisturizing and cleaning

Maintain beauty and skincare tools

Wakulla /South Florida Correctional Institution – January 2019 – June 2021

Correctional Sergeant

Manage and maintain officer's assignments including the supervision of inmates while maintaining security of facility.

Serve as a CPR and first aid instructor, all annual in-service for facility.

Protected staff through careful monitoring of entrance, exits and CCTV feeds.

Inform sergeants and officers of changes in regulations, institutional directives, and inmate activities.

Report organization status of human resources, training, equipment logistics, and maintenance of the daily.

Recognize as the definitive authority for HAZMAT, equipment maintenance, fuel and transportation planning issues in a very cold environment.

Supervise subordinate sergeants and correctional officers.

Supervise correctional staff and activities in a state facility; oversee staff training and development activities.

Direct tactical deployment of weapon systems in intricate combat situations complying with international law and observe practices.

Supervise maintenance and upkeep of military combat tactical track and wheel vehicles to include both mechanical and electronic systems.

Aetna Medicare/ Conduent – December 2017 – December 2019

Customer Service Representative

Resolved customer’s service and billing complaints by performing activities such as exchanging merchandise, refunding money or adjusting bill issues.

Explained medical billing codes and book appointments for patients and medical professionals.

Contributed to billing accuracies by determining charges of services requested, collecting deposits and arranging long-term payment plans.

Updating patient information in medical software database and interacting with customers transactions.

Everglades Correctional Institution- April 2015 – December 2019

Correctional officer

Maintain security within the institution and the health and safety of prisoners

Join tactical unit, train in advance handcuffing techniques & defensive tactics, certify with chemical agents & firearms.

Communicate directly with supervisor in detail of all work developments, complaints, and unusual emergency situations.

Direct tactical deployment of weapon systems in intricate combat situations complying with international law and observe practices.

Respond to emergency incidents giving direction when require, collecting evidence, photographing and assisting in intelligence gathering.

Shake Shack Miami Beach – March 2013 – April 2015

Line Cook/ Staff trainer

Assisting with stocking and setting up the kitchen stations

Preparing food including cleaning and cutting the ingredients and cooking main dishes, desserts, appetizers and snacks

Plating prepared foods based on senior chef’s guidance

Working with servers to ensure that orders are completed according to request and on time

Washing and cleaning the kitchen and cooking utensils and storing the equipment at the end of shifts

Ensuring that the kitchen operation procedures and hygiene meet food safety standards and regulations

Education

AA degree in Social Work: Tallahassee Community College - April 2021

Licensed Esthetician: North Florida Cosmetology - April 2021

Certified Correctional Officer: Broward College Institution of Public Safety - December 2015

High School diploma – Miami Union Academy 2012

Certification

Certification of Correction

CPR certified

First aid certified

Licensed Esthetician Skin specialist

Contact this candidate