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Customer Service Fire Chief

Location:
Junction City, KS, 66441
Posted:
August 23, 2023

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Resume:

Henry Lenz

***** ******* **. *****, ** - 402-***-****

ady51m@r.postjobfree.com

I have been in the leadership part of the business for over 14 years, along with customer service for the past 13 years. I was a volunteer firefighter/EMT with a Fire Department for over 30 years. Also, I was in maintenance for 15 years before they closed the factory. I have lived in Riley for the past 7 years after moving from Nebraska where I was born. I’m married with four kids, 2 stepsons from my wife's first marriage, and two daughters. I’m a hard worker and dedicated to the work I do. Once I start a job I will see that it gets completed to the end. Experience:

Dates: August 17, 2009 – Jan 20, 2023 Laid Off

DirecTV / AT&T Field Manager

Manager of field technicians for DirecTV /AT&T services in the northwest part of Kansas, taking care of the customers to ensure they are doing good quality work. I pull data every day from the customer's work order and the data for the technician’s metrics. Building Excel files for metric numbers for customer and service quality. Dates: July 2022 – Present

Riley County Police Department

As a PSA officer (Police Service Aide), I work in the jail, servicing papers, transporting prisoners, and helping Law Enforcement Officers on the scene. Dates: July 1990 – December 2015

Cozad Volunteer Firefighter / EMS

Fire Chief / Rescue Chief for 7 years

Dates: December 2015 – 2020

Riley County Volunteer Firefighter

Assistant Fire Chief for 2 years

Dates: August 1994 – September 2009 Laid Off

I was a maintenance supervisor for Tenneco Automotive where I took care of the repairs on the building and also repairs on the equipment. I was in charge of a crew of 9 individuals.

Education:

Cozad High School

Cozad, Nebraska

Graduated: May 1989

Studied Basic Studies

Manhattan Christian College (MCC)

Manhattan, Kansas

August 2022 – May 2025

Bachelor of Science / Major in Biblical Leadership Skills:

I completed welding and plumbing class throughout my time when I was in maintenance. I was an EMT (Emergency Medical Technician) and was able to help teach classes and step-up training. I have taken Management training courses to better my skills as a leader. I have been told that I work well with the public. As a leader, I made sure we met the goal of the company and helped remove obstacles out of the way whenever we could as a team to achieve the goal that was made for us and worked to go past the goal. I have completed Six Sigma Foundations and Developing Business Acumen trainings. I have also completed a Servant Leadership course.

Activities:

I work part-time at RCPD and help with other activities around Riley County. I referee grade school football games and umpire softball/baseball games. I like fishing, hunting, and working on old vehicles in my spare time. I have kids and a wife and love spending time with them.

Reference:

Luke Breon — 5617 South 31st Apt.21, Lincoln Nebraska Friend

402-***-****

Preston Treat — 1221 S Washington Ave, Wichita, Kansas Senior Management Director of Directv

605-***-****

Garold Lambert - 2601 Central Ave Apt.A Kearney, Neb. 68847 Friend 402-***-****

Tim Kostrunek - 18 Gatewood Dr. Cozad, Nebr. 69130 Duty Sheriff 308-***-****



Contact this candidate