Bernice Abena Momay

ady4uz@r.postjobfree.com 347-***-****

Summary

Network professional with 5 years of experience in Data center remote office management, troubleshooting, deployment, documentation, monitoring, configuration, with proficiency in routing,switching and wireles

Skills

• Experience with corporate change management procedures.

• Monitoring: Solarwinds.

• Cisco routers (4431, 4321, 4300, 2900,2800 series).

• Cisco Catalyst switches (6500, 4500, 3850, 3750, 3560).

• Knowledgeable in protocols such as EIGRP, OSPF, HSRP, VRRP, VLAN, WAN, TCP, DH CP and DNS.

• Ability to create and maintain documentation, procedure and policy documents, network diagrams.

• Strong organizational and project management skills Excellent attention to details.

• Knowledge in stacking and racking, conversant with copper and fiber optic cables.

Experience

Behavioral Health Network, Inc

Network Engineer

04/2021 - Current

• Monitored wired and wireless networks to ensure its reliability and performance.

• Served as an escalation point for L2 & L3tickets from the end-user support team.

• Responsible for assisting operation, maintenance and monitoring of network hardware and software.

• Supported and troubleshoots network issues and coordinates with vendors for installation of such items as routers and switches.

Suny Oswego

Network Engineer -Contract

06/2018 - 03/2021

• Maintained both local and wide-area highly secure networks for. Traveled to remote locations for network troubleshooting when necessary.

• Upgraded of various IDF for wireless and voice project.

• Updated documentation to provide an efficient service environment.

• Provided support and troubleshoot.

Suny Oswego

IT Help Desk Technician

10/2015 - 05/2018

• Assisted customers with various types of technical issues via email, live chat and telephone.

• Troubleshot hardware issues and worked with service providers to facilitate repairs for end users.

• Supported customers with online billing, access and account issues.

• Set up equipment for employee use, performing or properly installing cables, operating systems or software.

Certifications

• CCNA – Routing and Switching (Active)

• CCNP- Enterprise -Active

Education and Training

State University of New York

Bachelor of Science

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