Administrative Assistant Customer Service
Resume:
Latia Fryar
Bronx Ny, ****2
**********@*****.***
OBJECTIVE
To obtain a career level which will help me exude my capabilities. In management. where I can utilize my knowledge of safety protocols, and quality assurance procedures. Experience managing, leading, and developing staff.
EXPERIENCE
Glen Arden independent nursing home (part-time) Environmental Services Supervisor ( housekeeping)
May 2023- Present
-Develop and maintain accurate purchase requisitions records against the supply/storeroom budget for all items used by both the housekeeping and laundry departments. Process all invoices, maintain the related records, and submit monthly reports. Inspect guest rooms, public areas, and grounds for cleanliness, appearance, and safety.
- Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance.
-Partaking in the development and implementation of departmental policies and procedures. These include cleaning, and care of equipment; selection, measurement, and proper use of housekeeping and cleaning supplies; maintenance of cleaning schedules; techniques for the evaluation of cleaning effectiveness; liaison with the Infection Control Committee to determine appropriate action based on the results of any evaluation performed.
RYH Cleaning services- operations supervisor ( housekeeping)
November 2020-May 3023
-Leading the daily operations of the housekeeping and sanitation department and providing support to the operations part, training team to ensure the daily cleanliness and maintenance.
-Conduct monthly department meetings with housekeeping staff Skilled in while conducting and enforcing interviewing, coaching, evaluation, discipline and record keeping.
-Prepare work schedules to ensure all jobs are covered in assigned areas.
-Ensure maintenance of all pressure washers, leaf blowers and other department equipment are kept in good working order.
-Develop and maintain accurate purchase requisitions records against the supply/storeroom budget for all items used by both Housekeeping and Laundry departments. Process all invoices, maintain related record and submit monthly reports.
-Manage supply inventory and monitors storage procedures and Housekeeper / House Attendant cart arrangements.
-control employee turnover and overtime hours
-make sure equipment and housekeeping are exceptional.
NYC Parks Department- Administrative Assistant/ central Communication
December 2019- April 2022
-Coordinate schedules, conferences, and appointments. Prepares agendas and schedules for meetings, conferences, and others assigned event.
-Obtains and inputs vital information, evaluates and prioritizes. Calls, Management of accounts and perform bookkeeping.
-Create and maintain filing systems, both electronic and physical
-Ensure the accurate capture, data entry and maintenance of client information.
-Write and distribute emails, correspondence memos, letters, faxes, and forms.
Kohl’s Loss Prevention Supervisor
November 2017 - November 2019 supervisor
-Creating loss prevention programs to educate and prevent company loss.
-Creating employees’ schedules, and conducting interviews
-Conducted and assisted with internal investigations and interrogations of dishonest employees.
-Performed daily audits, refund verifiers, maintenance of CCTV, Fire and Burglar alarms.
-Supervised monitors for store surveillance purposes, installed surveillance systems, and conducted apprehensions as needed. Supervised and trained inexperienced staff, detectives, and floor monitors.
EDUCATION
-Center for Allied Health, 1401 Kings Hwy, Brooklyn, NY 11229 ·
-Bronx Community college, 2155 University Ave, The Bronx, NY 10453. Associate degree in criminal justice: January 2017- May 2019.
-Herbert H. Lehman High School, 3000 E Tremont Ave, Bronx, NY 10461. Merited diploma. September 2003- June 2007
-Mercy College 555 Broadway, Dobbs Ferry, NY 105**-****-**** Psychology. Twelve credit courses.
-SKILLS
-MS Office: Word, Microsoft Excel, Microsoft OneNote Outlook, PowerPoint, Database, QuickBooks, Administration & Spreadsheets, Filing & Records,
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