Customer Service Data Entry
Resume:
Wesline Oliver
Houston, TX *****
ady4ta@r.postjobfree.com
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
Alorica Calling Center - Houston, TX
November 2021 to March 2022
Assist Pharmacists/Dr. Offices with
• Dosage Changes
• Vacation Medications
• Lost Damaged/Stolen Medications
• Prior Authorization Department
• Performed data entry for customer information and orders
• Managed client records
• Provided policy and service information
• Answered general questions
• Resolved customer information and complaints
• Assisted customers with a warm and professional attitude
• Answered calls from customers and clients
• Performed customer service surveys
• Set up client appointments
• Responsible for tracking and maintaining inventory
• Responded to claim inquiries
Cook/Cashier
Sunnys Seafood - Pasadena, TX
February 2018 to May 2019
Cook/Prep,Cashier,Dishwasher & Catering Orders
• Handled online orders and credit card transactions
• Prepped ingredients
• Prepared meals from scratch
• 7 years of experience as a cook, prep cook, fry cook, and line cook
• Operated grill
• Basic kitchen serving duties
• Maintained health and sanitation standards
• Diligently washed and sanitized all equipment and surfaces
• Prepared meals in accordance with customer dietary requests
• Washed, peeled and prepared ingredients for a commercial kitchen
• Ensured cooked food was correct temperature according to compliance guidelines
• Maintained recipe quality
• Set prep station
• Operated kitchen appliances, such as Grill,Deep Fryers etc
• Responsible for cleaning restaurant, kitchen, and store Education
High school or equivalent in H.S. Diploma
Kashmere High School - Houston, TX
August 1993 to June 1996
Skills
• English
• Dietary department experience
• Menu planning
• Dietary aide experience
• Food preparation
• Food handling
• Meal preparation
• Kitchen experience
• Knife skills
• Customer service
• Phone etiquette
• Communication skills
• Medical terminology
• Data entry
• Analysis skills
• Medical office experience
Awards
Health Occupation Students of America
May 1996
Medical Receptionist with Medical Terminology
Volunteered @ Ripley Hospital
Certifications and Licenses
Food Handler
Eyelash Technician
March 2021 to Present
Professional Waxing and Hair Removal
March 2021 to Present
Certified Life Coach
June 2022 to Present
The importance of life coaching and how it can
• Identifying foundational or core values
• Questions that help clients identify core values
• Group coaching, confidence coaching, wellness coaching, relationship coaching and personal coaching;
• Important attributes of an effective life coach.
• How core values influence decision-making and life choices;
• The importance and formulation of action plans
Mindfulness Certification
July 2022 to Present
• Mindfulness applications in our everyday lives;
• Different mindfulness meditation exercises, including breathing, concentration, visualization etc.;
• Progressive muscle relaxation;
• Mindfulness and leadership practices
Contact this candidate