DAVID CASTILLO

** ******** ***

Lynn, MA *****

Cell: 781-***-****

Primary: ady4mv@r.postjobfree.com

Alternate:ady4mv@r.postjobfree.com

OBJECTIVE: Exercise abilities in install, repair and maintain cable systems in the company as Senior Cable Technician. With a background in Networking in help desk procedures and protocols.

SUMMARY:

Proficiently coordinated and supervised team member activities with 16 years of experience in the construction, installation, recovery of fiber, copper wire communications systems and auxiliary equipment. Supervised small teams in a help desk environment covering trouble tickets, account creations, and MS Windows deployment. I have an Associates of Arts in General Studies. I am Capable of leading team logistical requirements. I am effective working in groups and or independently.

AREA OF EXPERTISE:

New Installations

Repair Services

Recovery Services

Trouble Shooting

Fiber-Optic Cable Installation

Fiber-Optic Cable Splicing

Account Creations

Copper Cable Installation

Phone installation

OTDR (Optical Time Domain Reflector)

Butt Set Probe and Chase

Coax Cable

Copper Cable Splicing

Wall Jack Installation

Punch-down Block Installation

Secret Clearance

Bi-lingual English Spanish

Windows 7 Deployment

MS Outlook

Active Directory

Data Maintenance and Management

OSHA – 10

Confined Space

Low Voltage DC Installation

EXPERIENCE:

Cable Plant Management Tech Level II, SMS Data Products Group, Inc., Hanscom AFB, 2019- Present

Configure/install/implement/test/troubleshoot all high-speed copper and fiber cabling distributed across Hanscom Airforce Base.

Provide materials list and labor estimates for upcoming project work.

Manage work orders on Remedy Ticketing Software according to contract metric thresholds while providing premier customer service delivery.

Install communications backboards, rack and equipment cabinets where needed and install fiber optic cabling direct buried, and or using manhole/conduit systems.

Noncommissioned Officer, United States Army National Guard 2016- Present

successfully completed Senior Enlisted Joint Professional Military Education 1 course (SEJPME1).

promotes welfare of the soldiers and adhered to the requirements of SHARP (Sexual Harassment Response Prevention) and EO (Equal Opportunity).

Headend Technician, TEKsystems/Comcast Northeast, MA 2016- 2019

Executed multiple node split projects for regional area to include installation, wiring, system upgrade and configurations.

Installed Arris CHP Max5000 Optical Platform, Cisco cBR Series Converged Broadband Routers (cBR8) CMTS, Maxnet II RPDs, OM 1000s, ATX Maxnet II / Signal on Combiners and Splitters, APEX Rack and Stack

Help Desk Technician, (Noncommissioned Officer) United States Army, 2014- 2016

Completed the task of configuring an Army Gold Master Windows 7 as the new classified image through remote imaging using Windows Deployment Services (WDS) and Microsoft Deployment Toolkit (MDT) systems.

Supervised the completion over 1,520 trouble tickets for the Division Staff as help

desk supervisor and executed the completion of over 360 images for unclassified and unclassified laptops.

Executed the degauss, destruction, and turn-in of both unclassified and classified

hard drives worth $36,000 dollars.

Senior Cable Technician, (Noncommissioned Officer) United States Army, 2004-2014

Contributed to successful completion of 130 hours of Cable and Wire Systems Validation and Termination QA/QC.

Performed superbly at high level of competence and professionalism while serving as

Assistant Supervisor for the Fort Hood Network Enterprise Center.

As team leader was responsible for the welfare, accountability, and mission readiness of 17 personnel, installation of Fiber optics, CAT 5, CAT5e, and the completion of over 250 work orders.

Served competently as the Outside Plant Supervisor, ensuring proper installation,

maintenance, and upkeep of multiple cable systems, manholes, and pedestals throughout Area IV South Korea. Resulted in proper operation of over 300km of fiber optic and copper cable within Area IV.

Successfully installed over 80 fiber optic cable connections and tested 750 copper

cable connections in multiple rooms spanning three floors in the State Department office at the US Embassy in Kabul, Afghanistan.

Diligently conducted the installation and fabrication of the cabling and fiber optic

backbone for numerous Tech Control Facility infrastructures increasing communication capability by 30%.

Installed over 5,000 feet of 36 strand fiber optic cable in support the North Kabul

International Airport Medical Facility, greatly improving the flow of vital information pertaining to patients.

Supervised the completion of over 44 signal installation projects while supporting 25

organizations geographically dispersed from Kuwait, Iraq, and Afghanistan.

EDUCATION:

Associates, Network Administration, North Shore Community College, Danvers, MA, present Associates of Arts, General Studies, Central Texas College, Fort Hood, TX, 2014

Certified Fiber Optics, Technician, Electronics Technicians Association, Greencastle, IN, 2013 Certified Fiber Optics, Installer, Electronics Technicians Association, Greencastle, IN, 2013 MILITARY EDUCATION AND TRAINING HAS INCLUDED:

Advanced Leaders Course, Cable Systems Installer Maintainer, NCO Academy United States Army, Fort Gordon, GA, 2013

Warrior Leader Course, 7th Army NCO Academy, Grafenwoehr, Germany, 2007

Advanced Individual Training, Cable Systems Installer Maintainer, United States Army Signal School, Fort Gordon, GA, 2005

Basic Combat Training, combat training, United States Army, Fort Benning, GA, 2004

AWARDS/ COMMENDATIONS:

Army Commendation Medal 4, Army Achievement Medal 3

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