Customer Service Data Entry

HARRY HAMOS ARTHUR

*st ALY CC-***-***, P** Ghana, Phone: +233********* Email: *****.*******@*****.*** PROFESSIONAL SUMMARY

To secure a career position within a reputable and progressive organization that offers opportunities for professional growth and advancement.

WORK EXPERIENCE

Programmes Coordinator

Institutional Affiliation Office, University of Cape Coast Nov. 2022 - Present

Handled prompt customer service inquiries via phone and email, ensuring positive interactions for students and staff.

Coordinated diverse office tasks, including supply ordering, inventory management, and meticulous record-keeping.

Provided essential administrative support, scheduling meetings, managing correspondence, and organizing paperwork.

Assisted in billing, invoicing, payment collection, and accurate account reconciliation for student programs.

Played a pivotal role in upholding confidentiality, proactively enhancing office efficiency, and assuming additional responsibilities.

Managed exams and evaluation for 1,750 Nurse Assistant Clinical and Preventive Programme students, ensuring fairness.

Co-facilitated script checking for 35,000 scripts, maintaining confidentiality and integrity.

SKILLS

Proficient in Database Management and Data Entry

Strong command of Microsoft Word, Excel, PowerPoint

Excellent communication skills, including public speaking

Effective interpersonal relationship skills and a proven team player EDUCATION

Bachelor of Science (BSc.) in PSYCHOLOGY Expected Nov,2022 University of Cape Coast

PROJECTS/ACHIEVEMENTS/AWARDS

Teen of Valor May, 2017 – Present

Best Soccer Coach for the University September, 2021

Festive Kidz Foundation Aug, 2019 – Dec, 2019

INTERESTS

Languages: Fluent in English, Fante, Twi. Beginner level in French and Spanish.

Other Interest Areas: Research, teaching, and contributing to Sustainable Development Goals.

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