Customer Service Inventory Control

Steven Glasco Jr

Newark, DE ***** 302-***-**** ****************@*****.***

Summary

Goal-oriented Inventory Control Specialist with proven background as gifted problem-solver with good critical thinking and organizational abilities. Deep dedication to collaboratively solving issues and achieving deadlines in high-volume settings. Adept at stocking and arranging merchandise in high-volume establishments. Positive and outgoing team professional with team-player mentality. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Skills

Shipment Processing

Report Preparation

Storage Management

Cost Control

Paperwork Preparation

Forklift Operation

Order Picking Abilities

Records Management

Storage Planning

Storage Procedures

Cycle Counting

Shipment Verification

Database Updating

Stock Control

Computer Tracking

Inventory Monitoring

RF Scanner Usage

Discrepancy Resolution

Experience

INVENTORY CONTROL SPECIALIST 01/2015 - Current

Westnet Inc - Boston, MA

Managed inventory by performing physical counts, identifying variances and reconciling records. Performed cycle counts on daily basis to immediately spot errors and apply remedies. Researched inventory-related discrepancies and made appropriate adjustments in system. Investigated and resolved variances with inventory records. Received, checked-in and stocked merchandise throughout store, helped maintain store inventory levels and assisted with orderliness and cleanliness of sales floor and stock room. Received incoming goods, checked paperwork and reviewed merchandise for accuracy against documentation. Pulled damaged and recalled products for return or disposal. Established and maintained strong working relationships with stakeholders. Demonstrated great teamwork skills with staff members involved in production and transport. Kept work areas clean, neat and organized for optimal productivity and worker safety. Compared merchandise invoices to items actually received. Read orders to obtain item numbers and located merchandise in bins or on shelves. Read orders to verify attributes and quantities of merchandise. INVENTORY MANAGER 06/2012 - 01/2015

VWR International - Wilmington, DE

Reviewed inventory stocking levels and helped coordinated return or transfer of excess inventory. Monitored inventories on computer to generate accurate reports. Received, checked-in and stocked merchandise throughout store, helped maintain store inventory levels and assisted with orderliness and cleanliness of store rooms. Analyzed stock levels and processes to predict inventory problems and formulate solutions. Retained optimal inventory levels to prevent disruptions in business operations. Examined levels of supplies and material to determine shortages. Followed operational guidelines to properly unload and stock merchandise. Identified opportunities to reduce cost and improve productivity. Restructured multiple storerooms picking locations and reserved slots to achieve maximum researcher productivity. Directed investigations to verify and resolve customer or shipper complaints. Implemented and planned storeroom safety and security programs and activities. Education and Training

US Army Quatermaster School - Fort Lee, VA Certification Inventory Supply Management Logistics And Materials Management, 09/1997

Kennett High School - Kennett Square, PA

All Major, 06/1988

Accomplishments

Consistently maintained high customer satisfaction ratings.

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