• Summary of Qualifications

• Friendly, outgoing worker who cares about providing outstanding customer service

• Motivated hard worker with great communication skills that allows for excellent team work.

• High achiever with high energy and honed multi-tasking skills.

• Confident making choices, often resulting on reduce production cost.

Experience

ALORICA Davenport, IA 4/08/2015 to Current

Call Representative

• Ability to show positive energy and attitude to customers’ request and problems.

• Able to show desire in voice I that I care about the customer over the telephone.

KFC Davenport, IA 2012 to 2015

Cashier/Cook/Prep/Buffet

• Showed flexibility and volume by selected to learn all work stations.

• Kept up with demands of rush hour periods by filling in where best suited on daily basis.

• Dependable when other employees were not available for work.

• Strive for perfection every day to provide the most excellent customer service.

Group O Milan, IL 2012 to 2013

Quality Inspector/ Shipping Auditor

• Prompt ability to distinguish proper packaging, quantity, quality and paint on cylinders and other warehouse parts.

• Ability to make speedy decisions on how to quickly fix issues that are incorrect on the cylinders and other parts according to customers qualifications and instructions.

• Recognized by supervision for precise quality.

XPAC Milan, IL 2012 to 2013

Box Pallet Counter

• Recognized by supervisor for speed and accuracy of work.

• Prepared work station with adequate material.

• Made on-the-spot decisions for appropriate size containers according to volume and weight.

KFC Rock Island, IL 2004 to 2009

Cashier/Cook/Prep/Buffet

• Showed flexibility and volume by selected to learn all work stations.

• Kept up with demands of rush hour periods by filling in where best suited on daily basis.

• Dependable when other employees were not available for work.

McDonald’s Rock Island, IL 2003 to 2004

Cashier/ Dishwasher

• Increased customer based and customer loyalty by providing great customer service.

Education

Diploma Rock Island High School Rock Island, IL 2008 Graduation Date

Business Degree Brown Mackie College Davenport, IA 2013 Uncompleted

REFERENCES

Sammie Ralston Family friend of 22yrs Davenport, IA 563-***-****

Kurt Peterson Friend of 8yrs Davenport, IA 563-***-****

Jeff Well Former Co-worker 3yrs Rock island, IL 309-***-****

Sheryl Miller Family Friend of 8yrs Rock Island, IL 309-***-****

HOBBIES

• Enjoy spending quality time with my son and family.

• Love to cook and bake on my free time.

• Enjoy color books and art.

• Love watching movies with my children.