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Customer Service Assistant Manager

Location:
Benton, AR
Salary:
44,000
Posted:
August 22, 2023

Contact this candidate

Resume:

Savannah Gonshorowski

Benton, AR *****

ady495@r.postjobfree.com

501-***-****

To find a meaningful career.

Authorized to work in the US for any employer

Work Experience

Director of Operations

OJ's Service Two, Inc. - Little Rock, AR

April 2023 to Present

Managed and hired cleaners. Inspected accounts for cleaning accuracy. Assisted in cleaning accounts. Scale Operator

Saline County Landfill/Republic Services

February 2022 to April 2023

I greeted customers on the inbound scale. I process credit cards or check payments. I scale trucks in and out. Answer a multiline phone system and transfer calls. Also perform data entry into Microsoft Excel. Associate Account Manager

Republic Services - Little Rock, AR

June 2020 to February 2022

I achieved number 3 in associate account managers of the area within 6 months. I managed customers accounts, handle setting up new sales and locations within Salesforce. Changed service levels and assisted with customer questions regarding their contracts. Dispatcher/Customer Service

Republic Services

November 2018 to June 2020

I route drivers to designated areas, key route sheets and build excel sheets. Handle customers complaints and concerns directly. I also take cash payments, credit cards or checks while covering other employees lunches.. I evaluate customers bill to lower their rates. I scale trucks in and out. Answer a multi-line phone system and transfer calls.

Gate attendant/Scale Operator

Republic Services - Mayfield, KY

September 2017 to November 2018

I greet customers at the front desk. I take cash payments, credit cards or checks. I evaluate customers bill to lower their rates. I scale trucks in and out. Answer a multiline phone system and transfer calls. Also set up new residential customers. Also, keyed credits and made collection calls Office Assistant

High Power Technical Services

January 2016 to September 2017

Scheduled jobs

Spoke to customers and completed surveys

Worked with technicians to be ready for their jobs Added equipment numbers to work orders

Assistant Manager

Dollar General

October 2013 to January 2016

Collected and counted deposits

Done daily paperwork

Helped create schedules

Waited on customers

Created orders

Stocked shelves

Customer Service Representative

Fivestar Foodmart

March 2012 to October 2013

2210

Helped customers find items

Cashed out customers

Put away stock

Education

diploma

Livingston Central High School

August 2002 to May 2006

Skills

• Microsoft Office (10+ years)

• Excel (10+ years)

• Libre Office (2 years)

• Collections (1 year)

• Multi-line Phone Systems

• Assistant Manager Experience

• Assistant Manager Experience

• Account Management

• Multi-line Phone Systems

• Multi-line Phone Systems

• Salesforce

• Negotiation

• B2B Sales

• Sales Management

• CRM Software

• Cold Calling

• Management

Assessments

Sales skills — Proficient

May 2021

Influencing and negotiating with customers

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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