Customer Service Front Desk
Resume:
Jessica FRY
Phoenix, AZ *****
*********@*****.***
Work Experience
Laundry Attendant
EXTENDED STAY AMERICA - Phoenix, AZ
August 2021 to September 2021
Folding laundry all night an fixing housekeeping carts, also setting breakfast Business Owner/Manager
Maid to order house keeping - Phoenix, AZ
January 2015 to August 2021
Providing customer with their desired level of house cleaning an or maintenance. Front Desk/Night Auditor
Phoenix west inn - Phoenix, AZ
August 2004 to November 2005
Checking in/out guests an customer care. Also running nightly paperwork Cashier
Chevron Gastation - Phoenix, AZ
September 2002 to February 2003
Cashier at the gas station
Education
GED
Estrella testing site - Phoenix, AZ
August 2008 to August 2009
Skills
• Business Management
• Leadership
• Management
• Human Resources
• Event Planning
• Negotiation
• Project Management
• Accounts Receivable
• Tax Experience
• Merchandising
• Sales
• Supervising experience
• Residential Cleaning
• Recruiting
• Customer service
• Hotel experience
• Laundry
• Commercial Cleaning
• English
• Cleaning
Assessments
Customer service — Proficient
June 2023
Identifying and resolving common customer issues
Full results: Proficient
Customer focus & orientation — Proficient
September 2022
Responding to customer situations with sensitivity Full results: Proficient
Attention to detail — Proficient
October 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Retail customer service — Proficient
May 2023
Responding to customer situations in a retail setting Full results: Proficient
Work style: Reliability — Proficient
September 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Basic maintenance and repair — Proficient
October 2022
Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities
Full results: Proficient
Front desk agent (hotel) — Proficient
June 2023
Selecting hotel rooms based on requests and identifying errors in hotel data Full results: Proficient
Sales skills — Proficient
September 2022
Influencing and negotiating with customers
Full results: Proficient
Workplace safety — Proficient
October 2022
Using safe practices at work
Full results: Proficient
Customer focus & orientation — Proficient
April 2023
Responding to customer situations with sensitivity Full results: Proficient
Front desk agent (hotel) — Proficient
November 2022
Selecting hotel rooms based on requests and identifying errors in hotel data Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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