Full Time Catering Manager

Susan Wetzel

Retail/Catering Manager

315-***-**** *******@*****.**.*** Syracuse, NY

SUMMARY

Expert catering manager with 40 years of retail and catering industry experience with a demonstrated ability to run successful, concurrent events with guest counts ranging from 5 -800 ppl.

EXPERIENCE

Retail/Catering Manager Sodexo at Le Moyne College Syracuse, NY May 1994 – Present

●Lead 500+ successful catering initiatives per year including small-scale deliveries to full-scale, college-wide events (Alumni Weekend, Founder’s Day, Fernandez Dinner etc.)

●Propose and plan menus, design, staff and execute all catering events from 5 to 800 people while ensuring the highest quality experience for the clients.

●Maintain and foster relationships with established base of key contacts within community including Le Moyne College and outside industry vendors.

●Source and develop new relationships to keep strong connection with internal clients

●Manage and provide staff development for 3 direct supervisor reports and 15 student/part-time employees.

●Hire, train, and supervise all new catering employees in event standards to ensure high-quality service and presentation.

●Oversee payroll for and budgeting for all dining hall operations

●Establish strong partnerships with student organizations and campus departments

●During height COVID-19 pandemic, re-engineered catering program to provide food to all students in a safe and compliant way, adhering to all health standards.

Interim Operations Director Sodexo at Le Moyne 2020 - 2022

●Maintain all responsibilities of above position, while completing those below.

●Oversee all daily dining hall functions including, but not limited to: managing and scheduling staff (50 full-time and 15 student/part-time employees), ordering food provisions, budgeting, vendor partnering, and payroll.

Catering/Sales Manager Purdue University @ Indianapolis (IUPUI) 1990 - 1993

●Built new catering program from ground up for large city campus.

●Specialized in medium-scale events and in small, upscale private luncheons.

ACHIEVEMENTS & LICENSING

●Honorary Alumna Award, Le Moyne College, 2022

●Bettye Dunn Award, Le Moyne College, September 2021

●ServSafe Certified

SKILLS

Sodexo Tools: CaterTrax, Drive, Kronos

Administrative: MS Word, PowerPoint, Outlook, Excel; Google Docs, Gmail

Additional: Catering (events from 1-800 ppl), Catering & Retail Sales, Management, Event Planning & Management, Budgeting, Scheduling, Payroll

EDUCATION

Bachelor of Applied Science, English & Sociology Syracuse University

VOLUNTEERING

Chaperone/Mentor for two service trips with Le Moyne College students:

●Mandeville, Jamaica - 1/2019

●Quito, Ecuador - 1/2017

Board of directors for Syracuse University Neighborhood Preservation Organization 2013 -2018

President of voluntary board for Labrador Mountain Ski Team 2011 - 2015

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