Customer Service Collections Supervisor

Aubrey A. Britton

Qualifications

• A quick learner

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Bunnell, Florida 32110

Cellular Phone 407-***-****

• Self-motivated and organized individual

• Excellent interpersonal skills

• Customer Service oriented

• Network troubleshooting skills

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Education

1976-1980 Seton Hall Preparatory School, South Orange, New Jersey 1984-1993 California State College at Fullerton, Fullerton, California 1980-1993 United States Marine Corps

Experience

Oct 2020 - Present Subrogation specialist for State Farm Insurance.

• Manage a porifolio of 500 open accounts from the client.

• Develop & maintain relationships with adjusters to recoup accepted Liability payments.

• Reach out directly to uninsured motorists to recoup owed funds one their liability has been confirmed.

Jan2017-Oct2020 Credit and Collections Supervisor, Vengroff Williams, Inc.

• Led team that took Symantecs open AR from 54% current to 95% current within one fiscal year

• Maintained status for 3 consecutive fiscal years

• Analyzed and determined credit worthiness for Symantec s multimillion dollar clients

• Represented VWI at Symantec s Global UAT for system migration

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