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Customer Service Representative

Location:
Sylvania, OH
Posted:
August 22, 2023

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Resume:

JAMES E. FRANCKHAUSER

**** ******* ***** 419-***-****

Maumee, OH 43537 ady43l@r.postjobfree.com

OBJECTIVE

A responsible position with a progressive organization where my comprehensive Sales experience could be utilized to the benefit of my prospective employer; a position which will challenge my ability for an organization offering a high quality product(s) and service level. SUMMARY OF QUUALIFICATIONS

A creative, conscientious self-starter with proven success in the areas of direct sales, distributor sales, marketing and promotional administration and pricing administration. First hand on-the-job knowledge and training in several different facets of business; excellent negotiation and persuasion skills; successfully managed both people and detail oriented responsibility; possess total dedication to work and enjoy the challenge of “making things happen” congruent to bottom line performance; a demonstrated ability for rapid analysis in problem situations and an ability to get work done; excellent operating judgment and common sense to logically and objectively set and reach both long and short range sales goals; continually troubleshooting to remedy and/or improve sales performance; excellent oral and written communication skills; excellent personal and professional reputation; energetic, results oriented and enthusiastic.

PROFESSIONAL EXPERIENCE

TOLCO CORPORATION JANUARY 1997 – JANUARY 2019

REGIONAL SALES MANAGER

TOLEDO, OHIO

Selling plastic products to the janitorial and chemical market in a $4.5MM, multi-state territory. Required understanding of customer needs, volume potential, market penetration, pricing and discounts. Creating and implementing good customer relations and company image. Manage 20 sales representatives, working through groups, employed by Tolco. These groups have either met or exceeded their sales goal year over year.

THE OHIO AND MICHIGAN PAPER COMPANY DECEMBER 1978 – DECEMBER 1996 SALES REPRESENTATIVE

CUSTOMER SERVICE REPRESENTATIVE

PERRYSBURG, OHIO

EDUCATION

University of Toledo – have completed two years in Business Management Bowsher High School graduate

References or Additional Data Upon Request



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