Customer Service Store Manager
Resume:
Gary Adams
Houston, Texas 77042
*******@****.***
Personal Statement
I am a highly motivated trainer and store manager with over 15 years of mortgage industry and retail management experience. I enjoy a challenge and constantly achieve high standards and exceed company targets through effectively working as a team player. I understand the significance of each and every customer in order to operate a successful business.
Education
Greyson High School Leitchfield, KY 06/1984
Core Qualifications
•Inventory
•Customer Service
•Cash Handling
•Retail Management
•Recruiting & Staffing issues
•Training, Disciplinary and Mentoring
Experience
Kroger Store #312 at N-Shepherd, Houston, TX 07/2016-Present
Customer Service Department Head Assistant
Kroger Store #312 at N-Shepherd, Houston, TX 12/2015-06/2016
Assistant Manager Program
Robertson Anschutz Vetters Attorney At Law, Houston TX 02/2012 -11/2014
Floor Manager
Wire Transfers Department
Citibank N.A. Ann Arbor, MI 01/2003 - 02/2012
Mortgage Loan Closer and Trainer
Retail Services
Mortgage Collector
Financial Services
- Staff Training at Zenta Mortgage Services, Charlotte NC 09/2009
- Staff Training at Citimortgage Inc, Irving,TX 10/2010
- Staff Training Citi Bank/Robertson Anschutz Vetters Attorney At Law, Houston TX 11/2011-01/2012
7-Eleven Corporation, MI 06/1987
Store Manager
Franchise Trainer
7-Eleven Store #13444 Sterling Heights, MI 12/2000 – 02/2002
Store Owner
Awards/Honors
2006 President's Club with Citibank Recipient
Citi Employee Service Award 10 Years of Dedicated Service Recognition 2011
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