Customer Service Representative

BERVELY MAHARAJ

*** ********** ********* *******, *****, 33823

ady40i@r.postjobfree.com

OBJECTIVE

Seeking new opportunity where my people skills and product research skills in marketing can be utilized for mutual benefit. Including, but not limited to, analyst and managing, willingness to expand in my career, advancing and implementing new strategies for the company’s success. SUMMARY OF QUALIFICATIONS

Oversaw training of more than 6 kitchen staff team members over a period of 1 year.

Collected and distributed messages to team members and managers to support open communication and high customer service.

Balanced employee availability, customer schedules and maximum load levels when scheduling appointments.

Broadened and maintained an extensive network of 100+ contacts and clients. WORK EXPERIENCE

Customer service Representative Taurus Security Shutters- Chicago, IL05/2014- 03/2015

Resolved customers concerns and complaints in a timely manner.

Coordinate employee availability, customer schedules and maximum load levels when scheduling appointments.

Answered questions and resolved escalated issues to management personal for problem resolution.

Food Service Manager Family Business – Chicago, IL 03/2010- 04/2012

Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.

Maintained effective supply levels by monitoring and reordering food stock and dry goods.

Personal Assistant Accounting Christopher Greenwell – Winter Garden, FL 09/2017- 02/2023

Communicated positively with client regarding strategic planning.

Assisted with work in home assignments and special projects associated with Family affairs while present and in absence.

EDUCATION

Marketing degree, December 2022

Seminole State College

High School Diploma

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