Quality Assurance Agile Scrum

Christopher Gough

Email: ************@*****.***

Phone: 443-***-****

PROFESSIONAL SUMMARY

Experienced and talented system analyst with 10+years of experience and strong IT background.

Excellent communicator, coordinator, and project handler with abilities to meet deadlines.

Expert in offering technological solutions all types of complex business problems.

PROFESSIONAL STRENGTHS

Strong Functional Analyst with hands on experience in End-to-End system testing, Smoke Testing, and Regression testing

Strong ability to coordinate with external or internal clients

Experience in Defect Reporting & Defect Management Process

Ability to analyze clients’ existing systems and business models

Solid understanding of Agile Scrum delivery and waterfall model

Excellent ability to work on multiple medium projects at the same time

Ability to meet strict deadlines

Strong analytical skills and excellent problem-solving skills

EXPERIENCE

Quality Assurance Analyst August 2022 to May 2023

Insight Global/Osaas (Contractor) Remote

Functional Analyst for Osaas for State of California (EDD-Ca.gov) project

Exposed to Salesforce and Postman for system testing.

Tracked and wrote defects in JIRA

Assisted and wrote happy path test cases for UAT testers

Performed end to end system, smoke and regression testing

Develop and implement internal continuous improvement to project for the State of California (EDD-Ca.gov)

Agile Scrum Methodology used

Quality Assurance Analyst September 2018 to August 2022

Apkudo Baltimore, MD 21224

Lead software quality assurance activities to define, prioritize, manage and executed test plans

Interpreted and analyzed API calls for data integrity

Ensured technical and functionality use of the system

Tracked bugs in JIRA/Clickup

Wrote happy and un-happy test cases and scenarios for the system and imported them to TestRail for test runs

Assisted with regression testing

Exposed to some 508 testing using JAWS

Participated in requirements and design sessions with business and IT stakeholders

Develop and implement internal continuous improvement to project

Agile Scrum Methodology used

Software Analyst / Quality Assurance Tester November 2011 to September 2018

Bithgroup Technologies, Baltimore, MD 21201

Collaborated with developers, testers and end users using the Child Care Administrative Tracking

Ensured technical and functionality use of the system

Mapped and documented interfaces within the CCATS system

Developing solutions for existing products and systems.

Created test scenarios and out of the box scenarios

Prepared testing schedule for system.

Prepare test cases based off the functional requirements and system design.

Studied and developed questions from functional requirements and system designs

Responsible for user manual after all defects were corrected and new functionality executed per the requirements

UAT testing and Mobile Testing

EDUCATION

Bachelor’s of Science in Computer Science May 2008

Morgan State University Baltimore, MD 21251

SKILLS

Worked extensively with JIRA

Experience with testing mobile applications on IOS and Android platforms

Experience with Microsoft Word, Excel, PowerPoint

Some exposure to Salesforce and Postman

Some exposure to HP ALM

Extensive experience with G-Suite.

Has some exposure with JAWS for 508 testing

Extensive hands-on experience with Testrail and Clickup applications

Experience working with Chrome Dev Tools to identify defects

Exposure to Postman and Salesforce

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