Customer Service Support

DISHA BHARDWAJ

Houstan,Texas ***** ***- ***-**** ********.*****@*****.*** http://linkedin.com/in/disha-bhardwaj-5168773b

PROFILE

A finance professional with 2+ years' worth of experience skilled at financial statement analysis, loan appraisals of MSME proposals, credit ratings, customer support, regular monitoring of the loan accounts and capable of determining client's creditworthiness. Ambitious and dedicated in building excellent client relationships.

AREAS OF EXPERTISE

Financial Statement Analysis Credit Monitoring Reporting & Documentation Customer Service & Satisfaction Credit Ratings

PROFESSIONAL EXPERIENCE

NATIONAL BANK OF FUJAIRAH, DUBAI, UAE

FinanceExecutive 12/2017 – 03/2018

Maintain a record to track the movement of facility documents from the time of receiving the Credit Application till final dispatch of the Facility Letter and related documents.

Prepare security Lodgment Forms for documents received from Business Units, complete the Lodgment Forms with all relevant details of security documents received to be lodged in safe custody.

Prepare intimation letter to guarantors at time of limit activation.

ONICRA CREDIT RATING AGENCY OF INDIA LTD.,NOIDA, INDIA

Executive Operations - MSME Dept. 05/2011 - 11/2011

Interaction with respective clients for Credit review process

Financial statement analysis of MSME’s

Preparations of Credit Rating Reports

Maintaining Customer Relationship of the document Pendency

INDUSTRIAL DEVELOPMENT BANK OF INDIA LTD.,MEERUT, INDIA

Relationship Officer – MSME Dept. 04/2009 – 11/2010

Processing and Credit appraisal of loan proposals

Financial Statement Analysis of loan proposals

Handling the process of current account opening

Responsible for making entries in FINACLE

Managed loan portfolio, recovery and regularization of accounts

EDUCATION & TRAINING

INSTITUTE OF TECHNOLOGY SCIENCE & MANAGEMENT, Uttar Pradesh, India

Post Graduate Diploma in Management (Finance & IT) 05/2008

DN COLLEGE, CCS UNIVERSITY, UTTAR PRADESH, INDIA

Bachelors in Commerce 04/2006

RELIANCE MONEY LTD

Summer Trainee

Project undertaken: “Detailed Study of Reliance Money Products & Associate Members”

Duration – Two months (05/2007 – 06/2007)

STRENGTHS & SKILLS

Certified Level 3 yoga instructor

Superior computer skills, including proficiency in PowerPoint and Excel

Self driven individual willing to learn

Adaptable and tackle new challenges

Contact this candidate