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Project Manager Customer Service

Location:
Wichita, KS
Posted:
August 21, 2023

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Resume:

Danny C. Nguyen 316-***-**** ady3wo@r.postjobfree.com

Objective

To maintain a challenging and rewarding position at a respected company that allows growth and advancement.

SKILLS

• Drilling, Sanding, Riveting, Counter Sinking, Deburring, Sealing, Fork-Lift driving.

• Utilizing Calipers, Buffing, Painting, Automotive Repair, Masking, Air/Power Tools.

• Excellent Customer Service and Leadership Rolls

• Proficient in Quickbooks as well with Microsoft excel, word, etc.

• Excellent with problem solving issues or concerns to ensure customers satisfaction. WORK EXPERIENCE

Sales Leader / Project Manager

Wichita Granite & Cabinetry, Wichita, KS January 2011– Present

• Provided detailed estimates to existing and future clients with precision.

• Plan and coordinate work activities and schedules.

• Ensured every client was satisfied and was provided answers to any concerns regarding services, products, or personnel with complete comfort with our services.

• Inventory stock and reorder when inventories drop to specified levels.

• Examine merchandise to ensure correct product and quality of material to display.

• Delegated B2B sales with future and existing clients.

• Polished edging profiles on natural stones

• Mixed epoxy with color resins to match specific stones

• Paint and stained raw material to match existing cabinets as well with seam setting.

• Managed multiple projects ensuring work flow in a safe timely manner.

• Maintaining a safe work environment for myself as well my peers.

• Ensured that the quality of work exceeded the customers expectations. Stretch Former / Batwing Operator

Capp's Manufacturing Inc, Wichita, KS August 2011- November 2012 Apex Engineering International, Wichita, KS August 2010- June 2011

• According to the blueprint, stretching and forming different types of metal material on a machine, drilling, de-burring, and hand comprising.

• Verify that work performed is per work instructions and meets process and engineering specifications. Identify discrepancies found per applicable procedure

• Ensure equipment and tool certification occurs per procedure. Perform routine minor machine maintenance as part of their daily work duties

• Support the continuous flow of products within the manufacturing process by training and assisting employees at all classification levels. Avionics Installer / Final Line Assembly

Hawker Beechcraft, Wichita, KS March 2008- April 2009

• Use shop mathematics and precision measuring and or test instruments to complete work assignments and functional test assemblies and components

• Utilize tooling in the assembly of components into sub-assemblies or end items. Verify that work performed is per work instructions and meets process and engineering specifications. Identify discrepancies found per applicable procedure.

• Support the continuous flow of products within the manufacturing process by training and assisting employees at all classification levels

• Sealing, painting, masking, flow tests, installation of radars; lay-ups; riveting; countersinking; floorboards; and ferry kits, prep aircraft for flight, and maintaining a safe positive work environment

EDUCATION

• Work Keys Assessment - 2012

• Wichita Area Technical College - 1999

• Johnson County Community College - 2003

• Cowley County Community College - 2005

• General Studies/Honor Roll



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