Project Manager Management
Resume:
Joshua Schichtel
Possessing a strong focus on achieving results and a keen intellect, I bring over a decade of management experience in the business world, including six years as a Technical Project Manager. My expertise lies in effectively leading and organizing teams to deliver successful projects on time and within budget. 715 W Ardmore Rd
Phoenix, AZ 85041
*.*********@*****.***
Project Manager Program Manager Project Executive EXPERIENCE
E2 Optics LLC, Phoenix,AZ - Project Manager
April 2023 - August 2023 - Contract
● In my role as a infrastructure project manager, I served as the primary point of contact for the new Meta Datacenter project called ZAZ2. I am responsible for coordinating and communicating with all stakeholders, including clients, team members, and external partners, to ensure that projects are completed successfully and to the highest standards. I have a strong ability to manage multiple projects and priorities, and excel at building and maintaining relationships with clients and team members.
● Creating dashboards with p6 scheduling
● Procore Experience
● I have had the privilege of engaging in a fulfilling journey of career pathing and mentoring, leading and guiding teams of over 40 individuals. Through a combination of strategic planning, effective communication, and individualized support, I've been able to foster professional growth and create a collaborative environment. By identifying each team member's unique strengths and aspirations, I've tailored developmental pathways that align with their goals while also meeting the organization's objectives. This approach has not only led to increased team cohesion and productivity but has also allowed me to witness the profound impact of investing in people's potential.
● Efficiently led a team of 40 + on a telecom infrastructure project, implementing a sophisticated 5-tier tray system with GS-Pathways within an ambitious 6-month compressed schedule. Oversaw meticulous fiber and Cat6 roughing/dressing to ensure adherence to standards. Successfully delivered within budget, proactively managing risks. Cultivated strong vendor relationships, optimizing efficiency and performance.
● I was responsible for ensuring that all client responsibilities are carried out in accordance with the statement of work (SOW). This includes overseeing project tasks, coordinating resources and personnel, and monitoring progress to ensure that project deliverables are met on time and to the required quality standards. I have a strong ability to adhere to project agreements and ensure that all stakeholders are aligned and informed SKILLS
Great Written & Verbal
Communication Skills
Six Sigma & Lean
Methodologies
Operations Management
Project Management
Quality Assurance
Strategic Planning
Unix/Linux Administration
Forecasting, Scorecards &
KPIs Scrap & Rework
Reduction
Understanding
Multi-Programing Languages
SQL
Agile/Waterfall/Lean
methodologies
3+ yrs of experience in
Analysis, Design,
Development, Documentation
and Testing using Mainframe
Applications.
Knowledge of Process
Improvement Models
Tray, Fiber, Cat6
Infrastructure Exp.
Certificates
Agile Project Management
throughout the project lifecycle.
● I monitored and updated the progress of the project and purchase orders. I have a strong ability to track project milestones and deadlines, and am able to use this information to identify potential issues and implement solutions to ensure that projects are completed on time and within budget. I am also skilled at coordinating with stakeholders and vendors to ensure that all necessary resources are secured and that project plans are executed effectively.
● As the project manager, I was the liaison between clients and the project team, working to identify and define project requirements, scope, and objectives. Possessing a strong ability to communicate effectively with clients and are able to clearly articulate project details to ensure that all stakeholders are aligned and informed throughout the project lifecycle.
● I provided diligent oversight for the installation of extensive MDF rows, IDFs, and pathways in the telecom infrastructure project. Collaborating with skilled teams of technicians and contractors, I ensured the flawless execution of the project while adhering to strict guidelines and timelines. My strategic planning and resource management were instrumental in achieving outstanding results, delivering high-quality work within the project's ambitious timeframe.
Accram Inc, Phoenix,AZ —Directive PMO - Sr. Project Manager
March 2022 - April 2023
● In my role as a professional services project manager, I serve as the primary point of contact for one or more projects. I am responsible for coordinating and communicating with all stakeholders, including clients, team members, and external partners, to ensure that projects are completed successfully and to the highest standards. I have a strong ability to manage multiple projects and priorities, and excel at building and maintaining relationships with clients and team members.
● As the Sr project manager, I am responsible for ensuring that all client responsibilities are carried out in accordance with the statement of work (SOW). This includes overseeing project tasks, coordinating resources and personnel, and monitoring progress to ensure that project deliverables are met on time and to the required quality standards. I have a strong ability to adhere to project agreements and ensure that all stakeholders are aligned and informed throughout the project lifecycle.
● Skilled in reviewing project data for accuracy and resource allocation. I have a strong ability to analyze and interpret data, and am able to use this information to optimize project plans and allocate resources effectively. I am also adept at identifying potential issues and implementing solutions to keep projects on track and ensure successful outcomes.
● Responsible for monitoring and updating the progress of projects and purchase orders. I have a strong ability to track project milestones and deadlines, and am able to use this information to identify potential issues and implement solutions to ensure that projects are completed on time and within budget. I am also skilled at coordinating with stakeholders and vendors to ensure Six Sigma Yellow Belt
Project Management
Professional
Certificate(PMI-PMP)
Googles: Project Management
Professional
Agile with Atlassian Jira
Osha30
that all necessary resources are secured and that project plans are executed effectively.
● Responsible for efficiently resolving and inputting provider/client requests into the tracking system according to established guidelines. I have a strong ability to multitask and prioritize tasks, and am able to handle a high volume of requests in a timely and accurate manner. I am also skilled at collaborating with team members and stakeholders to ensure that requests are handled efficiently and effectively.
● Skilled at recognizing and documenting process improvements. I have a strong ability to identify areas for improvement and recommend solutions that can streamline processes and increase efficiency. I am also adept at implementing and monitoring new processes to ensure that they are effective and benefit the project and organization.
● A proven track record of success, I excel at managing multiple complex, cross-functional projects and teams to ensure timely and successful completion. My ability to effectively coordinate and communicate with internal, external, vendor, and third-party stakeholders has contributed to my success in delivering high-quality results.
● As a skilled project manager, I am adept at coordinating schedules, resources, equipment, and information to ensure that projects are completed efficiently and effectively. I have a strong ability to juggle multiple tasks and priorities, and am able to anticipate and solve problems as they arise to keep projects on track.
● I serve as a liaison between clients and the project team, working to identify and define project requirements, scope, and objectives. Possessing a strong ability to communicate effectively with clients and are able to clearly articulate project details to ensure that all stakeholders are aligned and informed throughout the project lifecycle.
● As a proficient project manager, I excel at managing projects in partnership with others, carefully tracking each project to ensure that all contractual agreements are met and scheduled appointments are adhered to. A strong attention to detail and the ability to effectively organize and prioritize tasks, ensuring that all projects are completed on time and to the highest standards.
● As a seasoned project manager, I am skilled in managing engineer scheduling to ensure that each individual project is staffed with the necessary resources. I have a strong ability to assess project needs and allocate personnel accordingly, resulting in efficient and effective project delivery.
● I have a strong background in premise wiring and structured cabling, with experience working with a variety of technologies including Cat5e, Cat6, Cat6a, and fiber optics. I am skilled in installing and troubleshooting these systems, and have a strong understanding of industry standards and best practices. I am able to work effectively with both copper and fiber optic cables, and am able to design and implement structured cabling solutions that meet the needs of a wide range of clients
● I am well-versed in cabling standards, codes, low voltage techniques, and best practices for installations. With a strong understanding of industry standards and guidelines, I am able to design and implement structured cabling solutions that meet the needs of clients while adhering to all necessary codes and regulations. I am also skilled in troubleshooting and repairing cabling systems, and am able to provide expert guidance and recommendations to clients to ensure that their cabling systems are reliable and efficient.
● I have a strong background in reading and interpreting blueprints, floorplans, predictive heat maps, and surveys. I am skilled in using these tools to design and implement structured cabling systems that meet the specific needs of clients. I am able to analyze and interpret complex technical documents to ensure that all installations are accurate and meet all necessary codes and regulations.
● Troubleshoot network devices such as wireless APs, switches, and hardware components
● Experience with networking, IP based systems, connectivity processes, LAN, and WAN devices
● Knowledge of certifications, cable and device testing, deliverable documentation, and procurement
● Experience with Power over Ethernet (PoE), Voice over Internet Protocol (VoIP) phones, patch cabling, cabling etiquette, and as-built documentation.
● As a single point of contact for Western Alliance Bank, I coordinate emergency IT smart hands requests for over 63 locations nationwide.
● Responsible for the planning and coordination of conduit design and low voltage wiring for eight new site builds for Western Alliance Bank nationwide. This includes confirming the order of circuits (2) 50-60 days prior to go-live, verifying completion dates for the IDF/MDF room and site, obtaining quotes for new site builds and ordering equipment, coordinating with a communications vendor to set up access and order POTS lines, verifying power requirements for UPS units and A/C units, running lines to locations and installing circuits, punch downs, wire managers, and equipment, testing and replacing faulty lines, installing AP units and fiber runs, completing rack and stack tasks, conducting burn-in testing, and gathering documentation including photos of the IDF room, rack elevation paperwork, and site port maps with location and drop details.
● As a leader in the field of audiovisual (AV) installations, I have extensive experience managing zoom room projects from start to finish. This includes supervising all personnel and activities related to AV installation, construction, financing, scheduling, coordinating required resources, and collecting materials for events. I am skilled at organizing and leading teams to ensure that projects are completed on time and within budget, and am able to effectively communicate with clients and stakeholders to ensure that all project requirements are understood and met.
● Project managed for Western Alliance Bank National DAS Installation project, overseeing all aspects of the installation process.
Apply RF Connect standard processes throughout the design and deployment of wireless solutions.
Organize and oversee the execution of project deliverables and oversee key project milestones.
Manage all stages of Wireless projects from assisting in proposal creation, requirements definition, project planning
(including SOW creation), and final deployment and implementation of the solution.
Provide proactive interface between internal and external customers to ensure effective definition and delivery of wireless systems and RF solutions.
Manage turnkey solutions and assure customer satisfaction through customer education and support.
Demonstrate the ability to know how a DAS is designed, deployed (installed) and commissioned.
Ensure delivery dates are met for internal and external deployment activities.
Work with Field Engineering team to maintain and stay within budgets for services performed and deployments.
Exquisite Software, Scottsdale,AZ — Operations Mgr / Technical Project Manager
Jan 2016 - Jan 2022
● Oversee project deployments and act as a project manager as required.
● Manage a team of skilled DevOps, Cloud Security, and Security Development engineers responsible for delivering global security services across multiple regions and cloud platforms
● Maintained a product portfolio of various security services including, but not limited, to Secrets Management, Identity Management, Production Access Control, Public Cloud Security, Security Development, and Windows Active Directory
● Delivered end-to-end ownership of customer experience, identifying and meeting emerging business needs across the entire company
● Closely partner with several security and engineering teams to deliver security products and services across multiple business units
● Lead the team's work, outcomes and timelines of multiple development projects and security initiatives simultaneously, keeping management and partners of in-sync of progress and delivery
● Run operational and development costs to a budget, working with your users to optimize usage and minimize waste
● Identify and evaluate industry trends and develop roadmaps to deliver highly scalable and reliable solutions
● Optimize and scale large distributed systems while maintaining high standards in automation, consistency and quality
● Provide clear and consistent updates to senior leadership on project status and performance against service level targets
● Reviews project SOW, drawings and all technical project documents to ensure a clear understanding of work scope
Predictive Dialer Limited, Bk, Thailand — Operations / Product Owner
Nov 2017 - Jan 2021
● Read and interpret project specifications, requirements to create project charters of up to $1mm each
● Identified and closed communication gaps to complete project 3 weeks ahead of schedule and maximize productivity for future projects
● Instituted use of Microsoft Project to streamline process of tracking timeline, progress, tasks and costs, greatly improving project estimate accuracy
● Prepare and present detailed status, risk and resource reports to management
● Communicated between customers and internal members regarding project details, including budget, estimates and timeline
● Ensured all teams were properly equipped with necessary requirements and tools; completed 95% of projects on time
● Collaborated with development personnel to address and solve on-site issues, as needed
● Increased international sales from less than $4 million to $8.2 million within two years, exceeding quota by 60% in 2019 and 15% in 2020.
● Fostered a robust, sustainable network of resellers from around the world, leveraging strong listening, presentation and closing skills to optimize sales results despite previously dominant competitive advantage.
● Demonstrated an unwavering commitment to customer service, adding new customers while maintaining premium service levels with existing accounts.
JBCOMM,LLC Feb 2011 - Dec 2015
Operations Manager
● Actively managed team that covered IP Communications, audio/video conferencing, mobility, presence.
● Directed sales, call center, and billing activities.
● Responsible for leading the team to analysis/troubleshooting of large-scale enterprise VoIP networks.
● Formulated cloud computing services for company-wide distribution to the IT network.
● Created and presented technical solutions to potential Enterprise clients.
● Configured and supported remote dial in sites using Cisco AS5200 & 2511 routers.
● Maintained a VPN solution using Secure Computing.
● Responsible for design, implementation, & configuration of several advanced networking solutions to include: IP management using VLSM, QOS & VLAN management.
● Configured and maintained over 1500 VoIP phones throughout several sites.
● Established and maintained an effective working relationship with clients
(resellers) & client customers through clear and concise communication of project status
● Ensured that changes in work scope and all identified project issues were properly documented
● Worked closely with the estimation department to review RFPs and change order requests for the determination of material and labor requirements
● Tracked project status and followed up to secure pending orders
● Supported the outside sales team in terms of customer needs and project follow-up to generate future business prospects, resulting in client increase of 43% over two years
● Developed organizational communication tools to interface with the appropriate departments to provide services
● Assisted with developing tracking and evaluation systems for maintaining quality standards
● Addressed day-to-day project logistics including new client setup, location assignments, and changes in schedules
● Coordinated the purchasing of supplies and/or equipment for the company, which caused a 62% increase in production due to updated equipment PROJECTS
● Pruuf — SaaS: Estate planning software
● Automative — SaaS: sms,voice and email
Animatic — SaaS: Conference On Demand
Data WareHouse — Maintenance & Enhancement
(mainframe)
● Candio — SaaS: Online Technical tutor
● Crime AI — Platform that utilizes facial recognition & AI models to capture wanted, and missing people.
● Integral Property Tax — Private online platform for streamlining employee investigative work.
● Western Alliance Bank National- National DAS
Installation Project
● Western Alliance Bank National- National
Conference Zoom Rooms Project
● Simplicity Group - Low Voltage & IT elevation Project
● SIC/Sapphire Systems - SAP Server Deployment
Project
● Aspen Homes - Wifi Heat Mapping Project
● More on request…
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