Mechanical Engineer Service Advisor
Resume:
ABDULLAH MOHAMMED ASSAL
AUTOMOTIVE MECHANICAL ENGINEER
Amman-Jordan +962-********* *****************@*****.***
Introduction
I am an Automotive Mechanical Engineer. I have the ability to deal with challenges; committed to continuous self development and gaining experience ;I have previous experience in multiple fields where I have proven my efficiency
EDUCATION
Tafila Technical University 2022
Major: Bachelor Degree in Mechanical Engineering Minor: Vehicles Engineer
Grade: Good (70.13)
Experience
MG motor – Jordan 2022-Until now
Position: Service Advisor
1 - Providing advice and guidance to vehicle owners regarding regular maintenance and
necessary repairs.
2 - Estimating the cost of maintenance and repairs and explaining it to customers
3 - Organizing maintenance and repair appointments for customers and coordinating them
available schedules.
4 - Directing and supervising the work of technicians and mechanics to ensure service quality.
5 - Communicating with customers to understand their needs and respond to their inquiries.
7- Effectively addressing any disputes or complaints that arise during work.
Jordanian Ministry of Work (270 hours( In 2022
Training
1- participating in teamwork and interacting with fellow trainees and team members
2 - Reporting progress and observations to supervisors or trainers.
3 - Striving to develop skills and knowledge through continuous learning and improvement
Path Tool Printing Services 2018 – 2020
Position: Machinery Technician & Supervisor laser and CNC machines
1 - Understand the mechanism of operation of CNC laser machines
2 - Cleaning and maintaining machines after use
3 - Accuracy, quality and verification of products meet the required specifications
4 - Monitor the operation process and ensure that there are no fault
Cargo project in Enjaz 2016 – 2018
Position: Team leader
1- Define project goals, scope, and objectives, create a detailed project plan, and allocate tasks
to team members
2- Address challenges and obstacles that arise during the project, finding effective solutions to
keep the project on track.
3- Monitor project timelines, set milestones, and ensure deadlines are met.
COURSES
Hybrid vehicle diagnostics and maintenance 2022
Luminus Technical University College
Scan tools 2019
caravan academy for consulting and training
Principles of human resource management 2018
This course is provided by Edraak and supervised by a team of academics from by Bayt.com
Establish a company 2018
Enjaz
Auto-base automotive technology 2018
Technical vocational training academy
From idea to company 2017
Edraak and supervised by a team of academics at the American University in Cairo
Work communication skills 2017
Enjaz
My entrepreneurial project 2016 Enjaz
SKILLS
Microsoft office programs Communication skills Analytical and Reporting Skills
AutoCAD program Manage time effectively Fault diagnosis
PTC Creo program Problem-Solving Work on diagnostic devices
Organization Training Skills Teamwork skills
Customer satisfaction skills
ACHIEVEMENTS
The cargo project qualified for the final qualifiers in the Entrepreneurial projects competition
Language
English
Arabic
Contact this candidate