CONNIE HEMM
I n f o r m a t i o n M a n a g e m e n t O f f i c e r
******.****@*****.***
TAMPA . FLORIDA . 33624
LINKEDIN.COM/CONNIE HEMM
Manage and Analyze network, wifi, computer systems, and user accounts Problem-solving, thinking outside of the box.
Oversee customer and technical support for users.
Trained new users, small and larger groups as required. CONTACT PROFILE
AA/COMPUTER TECHNOLOGY
Florida State University
EDUCATION
Daily plan required flexibility.
Reviewed and analyzed traffic, network, computer, and users reports, to then take the appropriate actions.
Provided excellent technical and customer support in trouble shooting the network, communications, equipment, and accounts.
Attended Command and Staff meetings providing and receiving communications as required.
INFORMATION MANAGEMENT OFFICER /
Department of Defense, United States Army
PROFESSIONAL EXPERIENCE
2019
2001
Security + Training
Network + Training and
Certification
HIPPA Training
Information Assurance Cyber
Awareness Training
Information Assurance Security
Officer (IASO)
COURSES
AWARDS
-2019- Civilian Meritorious Service Medal
-2010- Civilian of the Year
-2006- Employee of the Month
-2006- Employee of the Year
-2011- Employee of the Month
-2011- Employee of the Year