Summary

I am seeking a position as an adjuster at a company that can benefit from my customer service, and prior adjusting To obtain a position as a property claims adjuster. Able to provide prompt,courteous and far claim service on entry level claims. Responsible for the investigation of homeowner claims to determine coverage under the policy. Corresponding with customers over the phone, obtaining important claims information, and negotiating damage settlements. Following processes that provide fair claim resolutions,customer satisfaction and cost management. Experience

Claim Adjuster

Auto Injury Solutions

03/2022 - 02/2023

Negotiated settlements for bodily injuries due to accidents either with the customer directly or with the customer’s attorney.

Assisted in gathering data and information for cases that wound up being taken to court for various reasons. Worked with customers to arrange vehicle inspections. Claims Specialist

Nationwide Mutual Insurance Company

12/2020 - 04/2022

Researched and reviewed information to determine the validity of insurance claims and contacted companies and customers about decisions.

Promoted agency products to customers in person, by telephone, and in writing. Provided quality customer service to all assigned, insured, and claimants to deliver timely service to customers throughout the claims process.

Verified details with policyholders and requested additional information. Remote Customer Service Claims Representative

Pilot Catastrophe Services

08/2018 - 12/2020

Review policies and state issues and inform customers of coverage. Evaluate damages to residential property and personal property. Negotiate with customers, contractors, attorneys, and public adjusters to settle claims Create estimates to itemize cost to repair and/or replace damaged property. Review estimates sent in from other adjuster's and forward to management for review and approval. Assist other adjuster with estimate writing and questions. Conducted thorough property investigations to identify and classify damages for customer claims. Identified insurance coverage limitations with thorough examinations of claims documentation and related records.

Examined claims forms and other records to determine insurance coverage. Insurance Adjuster

Emily Mccaine

ady3sn@r.postjobfree.com / 251-***-**** / Mobile, AL Allstate Insurance

01/2020 - 02/2020

Credited with a substantial growth increase in my current office since receiving my insurance license. Review files, records and other documents to obtain information and respond to a number of different requests pertaining to the insurance industry .

Write new policies by thoroughly explaining insurance coverage's while always placing our clients needs first. Skills

English, Customer service, Microsoft excel, Microsoft word, Computer literacy, Communication skills, Documentation review, Leadership

Education

Faulkner University

05/2019

Certificates

State Farm Auto&Property, Certified Level One Xactimate, Texas Adjuster License #3012460 Languages

English