RESUME

Johnathon C. Young. License: BB*******, W240649

Cell: 321-***-****

**** ******* *** ************

FL 32206

Email:ady3s5@r.postjobfree.com

NPI: 117*******

AREA OF EXPERIENCE:

Telephonic Call Center Liason for Florida Blue & 3 other Programs Retail

Management

Proficient in MS Office and Power Point Applications Data Processing

Knowledge of Fundamentals of Business Ability to

Mask task

HIPPA Regulations and Zero Tolerance Accounting and Bookkeeping

Team player / Work Independently Excellent Customer Service Skills

Marketing and Business Strategy CPR / AED

Verbal and Interpersonal Skills Detailed Oriented

EDUCATION:

03 / 2015 License Coach FL, Home Life & Annuities Study

09 / 2014 TeleTech University FL, License Health Care Agent

06 / 2014 Georgetown University School of Medicine DC, Doctorate Nurse Practitioner

06 / 2012 University of Miami School of Medicine FL, Master of Nursing Register Nurse

02 / 2009 Step Medical Teaching FL, Vocational Certificate Patient Care Technician

06 / 2006 Webster University FL, Master of Business Admin. HR Administration

06 / 1989 NC A&T State University NC, Bachelor of Art Business & Marketing

10 / 1987 Brevard Barber College FL, Barber Diploma Barbering

06 / 1984 Cocoa High School FL, Diploma Academia

AMERICAN RED CROSS CERTIFICATION IN CPR AND FIRST AID:

Clinical Internship:

Georgetown University Hospital Pediatric Medicine Resident

Paula Knowles of Quest Diagnostics 2011 Phlebotomy Certificate

Internal Medicine & Cardiology Assoc. of Brevard 2008 PCT

Certification

Dr. Leon Cohen Family Practice of Medicine 2008 PCT Certification

Island Health & Rehabilitation 2008 CNA Certification

Senior Day Care of Brevard 2008 CNA Certification

Palm Cottages of Rockledge 2008 HHA Certification

Wuesthoff Memorial Hospital 1989 Volunteer Auxillary Services

PROFESSIONAL WORK EXPERIENCE:

Restaurant Depot Front

-End Supervisor / Reception

3389 Powers Ave Jacksonville, FL 322**-**-**-**** 07 28 2023

Duties: Membership, Customer Service, Returns, Data Entry, Restock, Phones, Lookups, Schedule Interviews

Citi Trend Inc

1st Assist Store Manager

6260 103rd Street Jacksonville, FL 322**-**-**-**** 08 08 2021

Duties: Receive Deliveries, Merchandise, Stock, Customer Service, Returns, Markdowns, Open & Closings, Reconcile Cash Drawers & Vault. Submit Payroll hours, Schedule

AON Hewitt LLC, Telephonic Insurance Agent

2300 Discovery Drive, Orlando, FL 32870. 09-10-201*-**-** 2018

Duties: Enroll Medicare Retirees into Health & HSA Plans

TeleTech Healthcare Solutions / Florida Blue Blue Cross & Blue Shield Telephonic Liaison Agent

4050 Riomar Drive Rockledge, FL 329**-**-**-**** 02 19 2016

Duties: Ensure Agents Access to systems, Floor Coach, Team Lead, Workforce Adherence, Liaison.

TeleTech Holdings LLC. / United Healthcare / TMG/ Florida Blue Telephonic Sales Agent

1380 S, Badcock Street Melbourne, FL 329**-**-**-****

01 29 2016

Duties: Health Enrollment of Medicare Advantage & Prescription Drug Plans.

Nemours Children’s Hospital Case Manager / Nurse Practitioner

13535 Nemours Parkway Orlando, FL 328**-**-**-**** Current

Duties: Manage RN Team, Patient Care, Post Pregnancy Checkups, Administer Medications, Charting

J’s Creative Touch Unisex Salon Salon Owner, Educator, &

Artistic Stylist

1229 West King Street Cocoa, FL 329**-**-**-****

Current

Duties: Client Consultations, Perform Haircare Services, Purchase Supplies & Products.

Days Inn (Windham Hotels) GM Training Front Desk Clerk

5600 SR 524 Cocoa, FL 329**-**-****-** 2012

Duties: Check in Guest, Set Reservations, Answer Guest Concerns, Cash Accountability.

Bridges BTC Inc. Residential Training Instructor

908 Bridle Lane Rockledge, FL 329**-**-****-** 2010

Duties: Assist Residents Dressing, Shower Laundry, ADL’s, Administer Medications.

7 Eleven Stores Inc. Report Clerk / Store

Manager

1500 Garden Street Titusville, FL 327**-**-****

08 2005

Duties: Cash Accountability, Cash Balance Reports, Reconciling Vendors Log.

United Space Alliance Procurement & Strategy

1000 NASA Blvd. Kennedy Space Center, FL 327**-**-****-** 2004

Duties: Processing Strategy Configurations for Launching Shuttle Boosters Assembly.

The Final Touch Unisex Salon Managing Partner S Corp. Educator,

Stylist

202 N. Fiske Blvd, Suite 1 Cocoa, FL 329**-**-****-** 1999

Duties: Client Consultations, Haircare Services, Purchase Products, Billings, Licenses.

Lackmann Culinary Services Cashier Sales (CIF

Cafeteria)

1000 NASA Blvd. Kennedy Space Center, FL 327**-**-****-** 1987

Duties: Pricing & Posting Menu, Ring up Sales, Deserts, Breakfast & Salad Bars, and Fountain Drinks.

Harris Corporation Engineering Report Clerk

1000 Palm Bay Road Palm Bay, FL 329**-**-****-** 1986

Duties: Type up Engineers Performance Reports, Secretariat, Scheduling Clients.

Wuesthoff Memorial Hospital Volunteer Auxillary Escort

110 Longwood Avenue, Rockledge, FL 329**-**-****-** 1986

Duties: Wheel Discharged Patients Down, Errands, Relaying Messages.

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