Scrum Master Project Manager

Francisca Tuku

Houston ***** • 832-***-**** • **************@*****.***

Professional Summary

A Competent, Very Experienced Agile Practitioner with over 10+ years Experience in the Agile Space .Skillful in Agile methodologies, principles and Values, under the different Frameworks; SAFe, Lean,Scrum, Kanban,T DD, XP, FDD, and CI/CD cycle, knowledge using Azure DeVops Board on various projects and teams especially API,Web, Support Teams using the SDLC process on every project . Good Leadership skills, like a good Team Player, Coaching, Facilitation, Servant Leadership,Great Collaboration and Communication skills,Strong Researcher, Problem Solving, Agile Mindset,Peoples personality etc. Experience in Coaching both Matured and Baby Teams, and Supported both API Teams, Web Teams, Support Teams, very good at Tracking Teams progress on various Boards/Tools especially ADO, JIRA, Version one etc, Microsoft Teams, Confluence, Skype, Zoom, for communication. As a good Servant Leader i track my Teams progress on for example ADO board during our DSU,Sprint Report, Velocity, Retrospective board, Active Sprint board, Calculate my Teams Capacity,WSJF, Burn-up/down chart,Cumulative flow diagram etc. Regardless of all this knowledge and experiences i am still hungry for more Knowledge, open to Learn and keep Improving my self and my Team with the prime Goal of Continuous Learning, Continuous Improvement/Relentless Improvement .

Skills

SAFe Agile Release Train Engineer ( Scale

Agile )

Certified Scrum Master (CSM) Scrum

Alliance

PSM ( Scrum Alliance )

SAFe 5.0

Azure DeVoPs (ADO) on Team level and

Program level

JIRA

CI /CD (Automation)

MS Teams, Outlook, Zoom, Skype, Webex

etc

Confluence

API,WEB,Supports Team

Work History

IT Project Manager /Sr Scrum Master/Agile Coach, 09/2021 to 05/2023 Chevron Cooperation, – Houston Tx

I was a Servant Leader to my API Team,we where building a Mobile App/Security Control Code for the Company to manage Data Security, mitigate Attacks Encryption,Manage Traffic,protect Organization/Customer Data.I coach them to become Customer Centric/Satisfaction, Build In Quality, Improve Customer Experience, Feedback friendly . CI/CD automated cycle use in the Devops environment where we build the Code,Test for bugs, Release into production,Deploy to end-users,Monitor for feedback, and plan Improvements on the feedback received, is a Continuous process, so we can be able to deploy working software with very less Technical debts, advantage of short cycle time and happy employees . I continuously Coach my API Team on the importance of building the right Codes using my front end and back end Skillset to achieve our goal. My API Team was building a Monetization Bucket for instance a Pay- as -You -Go, Billing and Payment using Kanban framework, CI?CD continue Feedback, Build in Quality, Fast Return of Investment .So i Coach them on the importance of DSU,Backlog Refinements, Sprint plannings,Review meetings and most importantly Retro where we evaluate the 3 scrum principal Inspection, Adaptation and Transparency,Continuous Learning and Continuous Improvement so we continue to deliver High Quality Value Increment every Sprint/Iteration I always represent my team in our SOS meetings with other Scrum masters on our ART, where we come together and talk about the Problems and challenges our teams are facing, and come up with a Solution on how to better solve that

We also do Transfer of Knowledge, less experience scrum master ask questions and get knowledge

My team use CI?CD for Automated building and Testing of our Codebase environment for continuous Improving Productivity form start to finish, Releases incrementally into the Software Repository multiple times to reduce Bug/code using GitHub I make sure i always keep a very good Relationship with my PO, every Team member, RTE, other Scrum Masters, Stakeholders, put in consideration our Cultural Diversity and Time differences

I Coach my Teams and Organization on Agile/Scrum Principles, Values and Methodologies and how if we rightly use them, we will confidently deliver High Quality Value every sprint and our Company will enjoy continuous ROI,Fast road to market and Customer Satisfaction I also serve as a Conflict Resolution, either between Teams or on every layer of Authority I am a Team Player, i Collaborate on every level and Coach them to becoming Self-Manage, Self-Organized and Cross-functional, and give them a conducive environment where everyone is Respected, knowledge transfer, open to speak up, and collective ownership, i appreciate, and Value their good job

I use Azure Devops Board to Track my teams progress,workflow, facilitate my backlog refinement meetings, Sprint planning,DSU,review and retrospective use my board to see how successful my team is looking at the sprint report, velocity,burn-up/burndown chart,capacity sheet, locate my Retro board, estimation board, Releases, dependency trackers, blockers, Risk etc

Sr Scrum Master/Project Manager, 10/2018 to 09/2021 JPMorgan Chase, JPMorgan Chase & Co – Houston, TX

Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives

Serve as a Servant leader to my team

Coach my team and the Organization on scrum rules and regulations,values and practices Track report daily progress and and report status report to my managers Coach my team in to becoming cross-function, self-organize and self- manage Help my team remove impediment and road blocks

Scrum Master, 12/2015 to 09/2018

Liberty National Life Insurance Company

As a good Scrum master i help my PO with grooming the Product backlog and user stories prioritization to maximize value

I shield my team from out side distractions so they can concentrate on on delivery the Sprint goals on time

As a Scrum master i have the knowledge to identify Epics, User stories and spikes I have a detailed understanding of the Backlog aging and tracking burn down, burn up charts, velocity and capacity planning when even neccessary As a good scum master i am a servant leader to my team and respect good working relationships with my team and stakeholders

Business Analyst, 06/2012 to 12/2015

Verizon Wireless

Collaborate on all stages of the SDLC, from requirement gathering to production releases Facilitate all scrum ceremonies and put the right participants and right time box work effectively with cross-functional, self-manage, self- organize teams Remove impediment and road /blocks from affecting the team Coach the team on scrum rules, values, principles and objectives Education

Bachelor of Arts History

University of Buea (Cameron ) - Buea

Certifications

SAFe Agile 5.0 Release Train Engineer Scrum Certified (Scrum alliance CSM) SAFe certified 5.0 PSM certified Azure DeVops (ADOs) JIRA Microsoft teams Rally CI/CD Knowledge Outlook SAFe Powerpoint Confluence : used for documentation, integration, and collaboration (flexibility ) Scrum Methodology

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