Dolette Blake **** Muirkirk RD, Laurel, MD ***** (202) 230 - 4939
************@*******.***
Objective: To obtain a position, affording me the means to take advantage of my knowledge, creative insight, motivation, and leadership capabilities, with opportunities for advancement and professional development. Education: Saint Augustine’s University, Raleigh, NC B.S., Business Administration
Employment History:
Assistant General manager, R&R Ventures, Beltsville, MD Jan 2017-Present
• Providing great experience for guest such friendly, clean and safe environment with great tasting food, served fast
• Build and grow team through recruiting and bench planning, then develop them to their best selves through training, coaching and leading by example
• Maximize sales by leading them to provide consistent, exceptional guest experience that help drive repeat sales
• Maximize profitability by controlling cost, such as labor, food and packaging
• Ensure the restaurant is prepared and has enough product on hand to open on time daily
• Responsible for guaranteeing a team of 6-12 staff members are exceeding the customer’s expectations and upholding the company standards daily
• Resolve customer complaints
Certified Nursing Assistant, Holy Cross Hospice, Silver Spring, MD. March 2015 – Dec 2016
• Observed and reported any physical or emotional changes in the patient’s condition to a nurse
• Safely transferred patients from bed to chair, bed to commode, and chair to commode
• Followed the treatment plan provided by doctors to ensure as painless a transition as possible for up to 8 patients daily
• Maintained thorough patient records and updated healthcare team on the patient’s status for up to 8 patients daily
• Communicated with the families of patients providing timely and sensitive updates regarding their loved one’s transition
Certified Nursing Assistant, Omega Healthcare Inc., Bowie, MD June 2012 - March 2015
• Documented the treatments and medications provided to patients
• Observed and reported the patient’s reaction to their medications Certified Nursing Assistant, Lifeline, Laurel, MD March 2008 – March 2014
• Trained new Certified Nursing Assistants on how to successful execute the duties of the job by educating them on company policy, standards, and procedures
• Cared for physical and mental disabled patients, between ages 9 through 21, who are unable to support themselves.
• Measure and document all useful signs on an ongoing basis reporting abnormalities or emergencies when appropriate.
• Implemented and practiced health safety and disease control procedures. Certified Nursing Assistant, Life Care Plus, Hyattsville, MD May 2008 – Dec 2011
• Safeguarded and maintained accurate patient records to ensure the confidentiality of patients medical information
• Attended to the physical and emotional care of patients by providing thorough, professional, courteous, and compassionate in-home health care