Practical Nurse Patient Care
Resume:
Esther Willtshire
Enthusiastic and dependable
Elgin, TX 78621
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I know I might seem "over qualified" for the jobs I am applying to, but my past job experiences are only listed to show experience, since I am not yet licensed to work in those fields in the state of Texas. I need and am looking for full time work right now, since it will take a while to pursue a nursing license here in Texas ( due to having studied in a different country), and for now that is on the "back burner", and will be for a while. I feel the need to say this because I know most companies don't want to invest in someone that is only looking for short term work. I am looking for long term work that I would enjoy, and those are the jobs I am applying to. I am always open learning and to new challenges in the work force. I have a wide range of work experience, from fast food restaurants to specialized nursing, and I take each job just as seriously as the other, always doing my best. Authorized to work in the US for any employer
Work Experience
Front Desk Receptionist and Chiropractic assistant Total Health Chiropractic & Acupuncture - Austin, TX February 2022 to June 2022
As front desk personnel my duties consisted of greeting patients, checking them in, Verification of insurance information, scheduling and re-scheduling of appointments using the Silkone EHR system. I also answered phone calls and provided necessary information about services offered, returned phone calls, checked and responded to emails as well and created and maintained client files on paper and electronically. I was also in charge of maintaining the process of necessary paperwork etc for patients using insurance claims after car accidents etc. I also helped to make sure the office was stocked and kept clean and processed cash, credit and check payments and handed in a balance report daily. As Chiropractic assistant, my duties included attaching patients to E-stim machine, and getting them set up on spinalator, or setting up the acupuncture room, and also doing ultrasonic therapy (after training). Medical Office Receptionist
Eastside Clinic and Wellness center - Austin, TX
September 2021 to January 2022
My daily assigned duties included but were not limited to: 1. Making sure that patients who entered the lobby did not have flu-like symptoms and that their body temperature was at normal range.
2. Checking patients in and out, both for office visits and telemedicine, and scheduling follow up appointments (for multiple providers) using the eclinical works computer system. 3. Answering and making phone calls assisting patients in their particular needs, for the entirety of the 8 hour shift.
4. Receiving and sending emails pertaining to patients' care. 5. Receiving, sorting, distributing and responding to faxes following providers' directives. 6. Registering new patients and creating their profiles (electronic and paper), including insurance verification.
7. Cashiering, collecting payment, logging it in the system, giving change and receipts. 8. Receiving packages from mail curriers.
9. Continually communicating with the rest of the staff/care team to ensure that patients' needs are met. 10. All duties were carried out while adhering to the HIPAA laws. Call Center Representative
Steam Master Cleaning and Restoration - Austin, TX June 2021 to June 2021
I made outbound ( the company's minimum being 150 calls/ day) and took some inbound calls, also dispatching technicians at times, utilizing GPS system. I also created and updated client information. I practically learned to use and properly navigate the computer system used at that company in a few days and was successful in providing information that clients needed and booking new clients as well. I really liked that job, but quit when I moved out of the area. Office assistant
Zoe's Place (Boarding home) - Austin, TX
January 2021 to June 2021
I greeted and assisted anyone visiting the office with the necessary information needed, answered and made phone calls, updated and created client files, sent and responded to emails and maintained a monthly calendar as well as keeping the office tidy and stocked. I also collected rent in form of cash, checks and money orders, each of which I documented and gave receipts. Licensed Practical Nurse Midwife and Charge Nurse
Garden City Medical Center - Belmopan
June 2020 to December 2020
I carried out all charge nurse duties, including creating work schedules for all nurses working under my charge. I also assisted with daily patient care of every kind, but was mostly assigned to maternity clients, monitoring those in labor and assisting OB/GYN with deliveries. Licensed Practical Nurse- Midwife
Western Regional Hospital - Belmopan
October 2017 to June 2019
In the public/government hospitals in Belize, midwives carry out almost all the care of women, prenatally right up to delivery. I am experienced in all aspects, but was assigned to the maternity ward where I monitored pregnant women with different conditions and conducted deliveries on my own, or with the assistance of another midwife, LPN or Staff nurse. OB/GYN were only called in for complications. Licensed Practical Nurse- Certified in Hemodialysis Western Regional Hospital - Belmopan
June 2011 to August 2016
I worked, providing complete patient care, two years in the General Ward (which included Medical, Surgical and Pediatric clients) picking up shifts occasionally in the Emergency Room and Out Patient Department, and also four years in the Acute Psychiatric Unit, before leaving to study Midwifery at the University of Belize.
Licensed Practical Nurse- Certified in Hemodialysis La Loma Luz Adventist Hospital - Santa Elena
February 2011 to June 2011
I was in the first group of Hemodialysis nurses to be trained in Belize by personnel (including Dr. Wayne Trebbin) from the World Organization for Renal Therapies. I worked in two of the first government Hemodialysis centers that they helped set up. I resigned shortly after however, as I realized I wanted to take a different path in nursing.
Nurse's Aide
La Loma Luz Adventist Hospital - Santa Elena
October 2008 to December 2010
I worked part time carrying out all Nurse's Aid duties,as I was in school studying to become a LPN. Education
Specialized (Hemodialysis and Midwifery) in Nursing University of Belize - Belmopan
August 2018
Skills
• Nursing
• Computer literacy
• Clerical Experience
• Microsoft Word
• Medical Terminology
• Data Entry
• Phone Etiquette
• Triage
• Vital Signs
• Medical Office Experience
• Medical Records
• Hospital Experience
• Patient Care
• Experience Administering Injections
• Medication Administration
• Spanish
• Customer service
• Bilingual
• Cash handling
• Negotiation
• Typing
• Data collection
• Cashiering
• English
• Medical Receptionist
• ICD-10
• Insurance Verification
• Phlebotomy
• EMR Systems
• HIPAA
• Microsoft Office
• Computer skills
Languages
• English and Spanish - Fluent
Certifications and Licenses
Not currently licensed to work as a nurse in Texas but seeking other part time employment since the process of getting a licensed will require additional studies, which will take a very long time.
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