Courtney Hill

Jackson, MS *****

ady3lv@r.postjobfree.com

+1-601-***-****

… Seeking a challenging yet rewarding role where I can use my 6 years of experience providing fast, accurate, and empathetic support to a wide range of customer service needs. Work Experience

Cashier

Circle K - Madison, MS

December 2022 to April 2023

Provided customer service to customers by ringing up items and beverages on cash register. Maintained clean work station and cleaned restrooms for customers also stocked items and merchandise as needed Customer Service Representative

Walmart - Ridgeland, MS

February 2020 to October 2022

I, provided up-to-date information, and address concerns—all with the utmost sense of care. Insurance Verification Specialist

Direct Insurance Company - Jackson, MS

September 2016 to December 2018

Responsibilities included provided clerical functions for patient billing, including verification of insurance information and resolution of problems to ensure a clean billing process. Customer Service Representative

Conduent Business Services, LLC (Formerly Xerox) - Madison, MS January 2012 to July 2014

Responsibilities included providing assistance to Medicare patients for their Med-D insurance plans for medication. Responsibilities also included creating 30,60,and 90 day refills through CVS pharmacy. Education

Associate’s in Medical Assisting

Virginia College - Jackson, MS

August 2011 to May 2013

High school diploma

Maranatha Christian Academy - Minter City, MS

August 2009 to May 2012

Skills

• Insurance Verification

• Medical Records

• Medical Billing

• Multi-line Phone Systems

• Phone Etiquette