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Project Manager Technical Support

Location:
Medellin, Antioquia, Colombia
Posted:
August 21, 2023

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Resume:

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Skills

Work History

SYSTEM ENGINEER

OSCAR SEPULVEDA

Systems engineer with +15 years of experience in infrastructure development, software development and cloud computing platforms (AWS, GCE), quality/service-oriented, recursive, analytical, self-critical and responsible.

Address

Medellin, ANT, 000000

Phone

316-***-****

E-mail

********@*****.***

WWW

https://zety.com/profile

/oscar-sepulveda/642

Functional &

Business

Requirements

Excellent

Programming

Languages Good

Systems

Installation,

Configuration

and

Upgrading

Excellent

Linux

Very Good

Server

Management Very Good

Project Manager

RED DE COMERCIALIZACIÓN S.A.S, Medellin,

Colombia

Developed and initiated projects, managed costs

and monitored performance.

Updated operational methods and oversaw

accounting procedures for improved efficiency.

Proposed and implemented system

enhancements to improve performance and

reliability of storage environment.

Led project teams through design, construction

and launch process.

Resolved trouble tickets to reduce backlog.

Managed backup and disaster recovery through

strict data control and retention policies,

personally handling recovery tasks when issues

arose.

Resolved vulnerabilities by making improvements

to network security.

Tuned system performance to optimize efficacy

of new and existing hardware components.

Diagnosed and executed resolution for network

and server issues.

Implemented, developed and tested installation

and update of file servers and application

servers.

Monitored networks and network devices to

resolve technical problems quickly.

Planned, coded and deployed web-based

applications using PHP, MySQL and JavaScript.

2020-02 -

Current

System

monitoring Excellent

MySQL

database

management

Very Good

Attention to

Detail Excellent

Dependable

and

Responsible

Excellent

Flexible and

Adaptable Excellent

AWS/Google

Cloud Engine Good

Programming

PHP/Java/Bas

h

Very Good

Performed troubleshooting of technical issues

within production environment.

Configured and deployed existing and future

REST APIs, integrating with third-party APIs.

Modified and tested existing MySQL database

schemas.

Utilized RDBMS tools and utilities to monitor, tune and optimize system performance.

Developed scripts and processes for data

integration and maintenance.

Used metrics to monitor application and

infrastructure performance.

Built and maintained network infrastructure

consisting of Windows, Linux and virtual products. Managed installation, upgrade and deployment

projects in AWS and Google Cloud Engine.

Support to infrastructure +1500000

transactions/month

Provided 3rd level technical support and

troubleshooting to internal and external clients.

Built and maintained network infrastructure

consisting of Linux and virtual products.

Project Manager

INVERSIONES WINRED S.A.S, MEDELLIN, ANTIOQUIA

Created and serviced administrator and user

accounts on Linux-based systems, managing

application deployments.

Reviewed existing systems and made

recommendations for improvements.

Identified, analyzed and resolved infrastructure

vulnerabilities and application deployment issues. Provided 3rd level technical support and

troubleshooting to internal and external clients.

Built and maintained network infrastructure

consisting of Linux and virtual products.

Planned website development, converting

mockups into usable web presence with Java,

PHP, HTML and JavaScript coding.

2013-09 -

2020-01

Education

CIO

LOTERÍA DE MEDELLIN, MEDELLIN, ANTIOQUIA

Created long-range IT plan to support projected

growth and requirements for added capacity.

Configured and implemented IT initiatives to

produce measurable business value.

Developed and led large-scale technology

initiatives for long-term strategic plans and

solutions.

Determined best methods for IT to support key

business objectives.

Resolved workflow issues to optimize team

productivity and improve delivery times.

Created and serviced administrator and user

accounts on Linux-based systems.

Designed disaster recovery systems, enabling

continuity in event of power outages.

2008-05 -

2013-08

System Analyst

SURA GROUP, MEDELLIN, ANTIOQUIA

Planned computer systems using information

engineering and structured analysis.

Conducted system analysis and implementation

to maintain and improve computer systems.

Performed system analysis, documentation,

testing, implementation and user support for

platform transitions.

Created and serviced administrator and user

accounts on Linux-based systems and UNIX (AIX).

Planned website development, converting

mockups into usable web presence with Java,

PHP, HTML and JavaScript coding.

Developed Bash/C/C++ on UNIX/Linux platform.

Managed infrastructure for +5000 users.

2003-03 -

2007-04

Information Technology

UNIVERSIDAD EAFIT - MEDELLIN

1999-03 -

2007-09

Certifications

Professional development completed.

2011-08 Itil V3 Foundations



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