Customer Service Human Resource

AREAS OF EXPERTIES:

ACHEIVEMENTS AND AWARDS

NUR HAMIZAH BINTI MARZUKI

*** - ******** * *****************@*****.***

EDUCATION

Deans Lists Awards Bachelor's Degree Semester 2, 4, 5, Universiti Teknologi MARA (UiTM) Puncak Alam, Selangor

Bachelor of Business Administration (Hons) Human Resource Management I CGPA : 3.57 Universiti Teknologi MARA (UiTM), Puncak Alam, Selangor 2019 - 2022 Universiti Teknologi MARA (UiTM), Raub, Pahang 2016 - 2019 Diploma Public Administration I CGPA : 3.24

Proficient in Microsoft Office : Word, PowerPoint, Excel Knowledge in editing skill : Canva

Basics in data analysis : Statistical Package for Social Science (SPSS) WORK EXPERIENCE:

Responsible in maintaining store condition and visual merchandising standards by arranging items in attractive way Keep actively promote stocks in order to maximize sales and profitability through professional handling of promotion sales transaction

Provide excellent face to face customer service to customer inquires and assist in responding to customer complaints

Ensure outlet, merchandising cleanliness and comply with all set operational standards Part Time Sales Assistant I Guardian Health & Beauty APRIL 2023 - JULY 2023

Perform variety duties of administrative such as filing, taking and distributing meeting minutes, scheduling appointments with internal and external parties.

Respond to routine letters, general correspondence and reports pertaining standard policies. Providing introduction to customers or clients about product and services. Assist customers with complaints and questions, give customers information about additional products and services.

Industrial Training I Majlis Daerah Raub

SEPT 2021 - FEB 2022

REFERENCE

Name : Mr Zainizam B. Mohd Zaibani

Position : Merchandising Manager

Company : Aeon CO. (M) BHD

Phone Number : 016 - 3615299

Handling incoming deliveries by verifying, storing receives item, maintain record on delivery and processing returns for any incorrect, damaging or expired item in merchandising system. Keep updating disposable item data into the system and checking to ensure accuracy of data inputted. Keep updating daily out of stock items report and assist in arranging and attractive displays items. Preparing for stocktaking event such as organize stock, generate stock take sheets and validate stock take. Merchandiser Clerk I AEON CO. (M) BHD

MAY 2022 - DEC 2022

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