Mbali Abigail Londeka
Bhomela Location Ward **, Port Shepstone 4240
+27-73-783-**** / +27-64-411-****
ady3be@r.postjobfree.com
Female • South African • Languages: English, IsiZulu
PROFFESSIONAL PROFILE
I am 26-year-old who has experience in the retail environment as well as the education sector. My experience in these sectors has strengthened my customer service and interpersonal skills and it has equipped me with the ability to work in diverse environments. I am a team player who works well under pressure. I am also a hard worker who is dependable and who is always eager to learn from others.
EDUCATION
2021
National Diploma in Human Resources Management (NQF 6), Esayidi TVET College, Port Shepstone Campus, South Africa
Courses:
Computer Practice N4 N5 N6
Entrepreneurship and Business Management N4
Labour Relations N5 N6
Management Communication N4
Personnel Management N4 N5 N6
Personnel Training N5 N6
2014
National Senior Certificate, Makhanda Secondary School, location of school, South Africa
Subjects:
IsiZulu (HL), English (FAL), Mathematical Literacy, Life Orientation, Agricultural Science, Life Sciences
EMPLOYMENT HISTORY
April 2023 – Currently working
Shop Assistant, The Crazy store, location, South Africa
Duties:
Processing customer payments at the till point
Addressing customer complaints and inquiries
Processing returns and checking to see if items are damaged
Arranging and labelling goods in the display shelves
Assisting customers in finding the product they’re looking for
Receiving, unpacking and Arranging new shipments from suppliers and vendors
Providing shopping advice and recommendations to customers
Performing periodic price audits to resolve price discrepancies
Cleaning and Arranging store after hours
November 2021 – August 2022
Curriculum Assistant, Department of Education, Ezwelihle Primary School, location of school, South Africa
Duties:
Provide support to the teacher, such as typing, photocopying, distribution of teaching material, capturing of data, filing, record keeping etc
Assist the educator to prepare mark sheets, class work books, marking scripts
Provide after school support to learners, such as homework classes, sport events, cultural activities and school trips
Support the implementation of covid-19 standard operating procedures through daily screening and maintenance of a safe, secure and clean environment classroom
Carry out the administrative tasks as required by the school
Support the educator to manage behaviour in the classroom
January 2020 – August 2021
Human Resources Officer Intern, Department of Education, location, South Africa
Duties:
Receive applications for the advertised position
Assist in checking documents for newly appointed employees
Send them to relevant personnel to engage in the interview process
Capture all applications on data base
Assist in the sifting and shortlisting process
Filing of documents
Queries are dealt with in a correct manner to ensure customer satisfaction
Distribute document or packages to various stakeholders as required
Send and receive emails
Use an internet
Keep records of all evidence
Deal with telephonic, making telephone calls on behalf of the office in charge and canalise telephone calls
Ensure safekeeping of all documentation in line with relevant legislation and policies
Attend any other duties as instructed by supervisor
Reason for leaving:
End of Contract
WORKSHOPS/TRAINING
Attending SA-SAMS workshops at Himmelberg Primary School, location of school, South Africa
TECHNICAL SKILLS
Point-of Sale System; Microsoft Office: Word, Excel, Access, PowerPoint
OTHER SKILLS AND COMPETENCIES
Good communication skills (verbal and written), planning and organising skills, good interpersonal skills, time management, problem-solver, customer-orientated
REFERENCES
Ms Khetho Mboyisa, Manager: The Crazy store
ady3be@r.postjobfree.com +27-87-135-****
Mr Bongani Ndwalane, Principal: Department of Education, Ezwelihle Primary School
ady3be@r.postjobfree.com, +27-39-685-****
Mr Njabulo Khuzwayo, Principal: Department of Education
ady3be@r.postjobfree.com, +27-73-404-**** / +27-73-760-****