Scrum Master Project Management

CYRIANNE KOUNTCOU

OBJECTIVE

Seeking a challenging position as a Scrum Master to utilize my skills in facilitating agile development processes, improving team collaboration, and delivering high-quality products. I am a servant leader who is dedicated to her job and ensures the tasks and responsibilities are effectively managed and results are tracked and reported in a timely manner. Removing impediments/backlogs, enhancing velocity, and helping teams to adopt agile methodology. Sticking to deadlines without losing sight of quality work is part of my personality.

SKILLS & TOOLS

Strong Leadership, Coach and Optimism

Excellent team player

Problem-Solving Skills

Flexible and persistent organizer

Agile framework (Scrum, Kanban)

Product Planning/ Refinement

Conflict Resolution/ problem solving.

Analytical and Critical Thinking

Continuous Improvement

Excellent verbal and writing Communication.

Agile project management

Tools:

Microsoft 365 Office Suites

Atlassian JIRA

Trello

Confluence

Miro

SCURM MASTER

EXPERIENCES

SCRUM MASTER • FINANCE OF AMERICA PLANO TX

JULY 2019 TO PRESENT

Experience in facilitating agile development processes and implementing Scrum, Kanban, or other agile methodologies.

Strong knowledge of software development life cycle and software engineering practices.

Excellent communication skills and ability to effectively communicate with cross-functional teams and stakeholders.

Strong leadership skills and ability to coach and mentor team members to improve their performance.

Proficient in using agile project management tools like Jira, Trello, or Asana.

Ability to prioritize tasks, manage time efficiently, and handle multiple projects simultaneously.

Good understanding of DevOps practices and tools.

Launched customers workshop with product owner which doubled customers feedback and enhanced customer satisfaction by 40%.

Provided visibility to the stakeholders by defining and implementing information radiators, defining matrices, identifying and collect data and report metrics and status to stakeholders periodically and as needed.

Worked with development and application teams to define user stories and ensured the stories follow the correct criteria and definition of done.

SCRUM MASTER • ORIZON SYSTEM IRVING TX

JAN 2017 -JULY 2019

Facilitated agile development processes for cross-functional teams using Scrum or Kanban methodologies.

Managed and prioritized the product backlog, planned, and facilitated sprint planning, daily stand-ups, sprint reviews, and retrospectives.

Maintained JIRA board for Scrum events, bug tracking, ticketing and tracking progress with scrum metrics (sprint burndown charts, velocity charts, product roadmaps) during a Sprint to help deliver work and update.

Coached and mentored team members on agile development processes and software engineering practices.

Worked closely with product owners and stakeholders to ensure the team understood the product vision and goals.

Removed obstacles and barriers that hindered team progress and productivity.

Measured and reported key performance indicators such as velocity, burn-down charts, and team capacity to stakeholders.

Implemented agile project management tools like Jira, Trello, or Asana to support agile development processes.

Promoted a culture of continuous improvement and facilitated team collaboration.

EDUCATION & CERTIFICATIONS

Education: bachelor’s degree in computer science in BUEA CAMEROON

Certifications: Professional Scrum Master

Trainings: DevOps for Beginners

PROJECT

Development of a Mobile Application

Development of a Financial Management System

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