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Security Officer Customer Service

Location:
Los Angeles, CA
Salary:
$24 per hour
Posted:
August 21, 2023

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Resume:

**/**** - **/**** ******** Officer, Security Guards

J.Paul Getty Trust, Los Angeles, CA

Protecting museum galleries. Customer service. Obtained a CPR certificate during training. Fire Extinguisher training.

10/2021 - 04/2022 Security Officer, Security Guards Spears Security, Hollywood, CA

Worked as a Security Officer at Metropolitan Animals Specialty Hospital (MASH) located at 6611 Santa Monica Blvd, Los Angeles. My duty was to protect the facility from outside trespassers, to enforce Covid 19 policy and to provide excellent customer service.

10/2016 - 04/2020 Security Guard, Security Guards

Allied Universal, Los Angeles, CA

With Allied/ Universal I worked in many Commercial Buildings, Hotels (Sheraton Gateaway LAX, La Merigot Marriott hotel in Santa Monica), Medical facilities (Ceder Sinai in Beverly Hills, St. Johns hospital in Santa Monica), Residential High rise Buildings in Santa Monica, Beverly Hills or Midtown at which I performed duties of Morris Altalef

739 S. Normandy Ave, Los Angeles, CA 90039

Phone: 310-***-****

Email: ady36m@r.postjobfree.com

Objective

Seeking a position as an Unarmed Security Officer in Commercial Buildings, Residential Buildings, Hotels, Museums, Movies studios, Movies Shooting locations, Industrial Sites, Shopping Centers, Parking Lots, Sports Venues, Airlines Cargo Facilities, Airport Terminals. * I have a valid California Guard Card Permit(G6382639, expiration date 06/30/2024).* I have experience of 35 years working as Unarmed Security Officer in Los Angeles.

Abilities

38 years of working as an unarmed Security Officer (35 years in Los Angeles). Good verbal and written communication in English, Hebrew, and fairly good level of using a computer. Strong Customer Service Senses, Willing and able to assist site visitors and site occupants at any time needed. Serious minded Security Officer with excellent attendance record ! Experience working in Hotels, Museums, Commercial and residential buildings. Experience in Fire Prevention and know how to monitor Fire Control Panels and respond accordingly to Fire Alarms location while assisting Fire Department Personnel upon arrival to facility. Participated many times in Fire Drills with Buildings Employees and can assist effectively during a fire evacuation situations.Very strong sense of location and navigation, in very good health and can perform all security patrols, climb stairs or stand for a long period of time. Available to work at any shift and at any days of the week. * Willing to work overtime if needed. Excellent attendance record over the years. Performs well as part of a Security Team or independently. Experience doing security in busy Shopping Centers and special events such as Movies premiers or Concerts. Also has experience as a Shift Supervisor at a big complex facility in Santa Monica (Yahoo Center which include 6 separate buildings of 8 floors each, a Recreation Park and a big dining area). Very good observation skills and good memory, can observe big areas at one time with my eyes while standing or walking. **In November 2018, I spotted a wanted thief at the Sheraton Gateway LAX (only in my second day of working there) and I led to his arrest by LAPD.* I Received an Honorary Certificate of exemplary performance and excellent Customer Service at the Sheraton Getaway LAX from my former employer (Allied/ Universal). I am a Self- Disciplined security Officer and follows Post Orders and Employers instructions at all time! *Proud to work as a Security Officer in Los Angeles and feel valuable preventing crimes and providing exceptional Customer Service at any time.

Employment History

Concierge/ Guard while giving an exceptional Customer Service to residents.General duties include patrols, access control, Observed and reported any discrepancies, Monitored Cameras, fire prevention by monitoring and responding to fire or trouble alarms in buildings, operating freight elevators in High rise buildings which have a lot of shipment activity, overlooking a move in or move out of residents in residential buildings. * Recently (11-27-2018) I received a special certificate from Allied/ Universal for exemplary performance and excellent Customer Service at the Sheraton Gateway LAX Hotel after I was able to spot in the hotel lobby a wanted thief and my swift action led to his arrest by LAPD. * Also received a lot of praises from Hotels Managers and Employees for my strong observation skills and work ethics at the hotel.

01/2012 - 08/2016 Security Officer, Security Guards Andrews International, Burbank, CA

Hollywood & Highland Center patrols, regular patrols of common areas, stairs, roof area, Hollywood Blvd, restroom checks, dining areas and patrol inside stores. Dealt constantly with disturbances from patrons in stores and other areas of shopping center. Responded to assist stores with theft issues.Garage patrols and cars break in prevention.Traffic control at Orange Court (removing unauthorized buses and cars). Crowd control at special events inside Dolby Theater and other areas. Also participated in special events inside the Loews Hotel which located next door. Loading Dock duties such as logging in trucks and deliveries.Customer Service at all time, assisted Customers with directions to Visitor Information Center and other tourists' attractions in the area. I had handcuff and pepper spray permits. Also, I monitored Fire Alarms during special events at Dolby theater. 12/2004 - 09/2011 Security Officer, Security Guards ABM Security Services, Los Angeles, CA

Worked as an unarmed security officer in commercial buildings in Los Angeles, Beverly Hills and Santa Monica. First 4 years worked at the" Hilton Worldwide Corporate Headquarter " in Beverly Hills. Duties include guarding lobbies of facility's 3 buildings, confirmed visitors business appointments over the phone and directed them to contact person within the facility. Also was responsible to issue visitors with daily access cards. Monitored CCTV and conducted patrols of perimeter and garage. Monitored Fire Control Panel ( FCP) and Fire Control Room ( FCR) frequently and assisted fire department personnel with quick access to buildings and stairways. Participated in employees fire drills. Also, conducted periodical checks of building's elevators and elevators phones. Last 2.5 year I worked as a Shift Supervisor at a commercial facility in Santa Monica called " Yahoo Center ". Facility has 6 commercial buildings,3 loading docks,4 levels garage, public park, 2 tennis courts, Gym, large eating area and restaurants. I was a Swing Shift Supervisor while overlooking 3 patrol officers 3 loading dock officers Dispatch Officer( 7 in total). Duties included daily check of 3 Fire Control Rooms at the beginning of the shift and assuring that all emergency equipment is inside FCR and operates well. Daily check of all elevators and elevators telephones. Monitored other officers activity and made sure all officers assignments conducted correctly. Patrolled perimeter and garage, patrolled public seating area and public park. Was responsible to lock public park and tennis courts 15 minutes prior to the end of shift. Monitored CCTV from Security Base, relieved officers for official breaks. Was responsible to all shift reports and operating equipment. Was responsible to receive all building's management memos at the beginning of shift and make sure all officers complied with memos instructions. Was in constant contact with building's engineers, janitorial crews, parking lot crew and assisted if needed.

12/2001 - 08/2004 Security Officer, Security Guards GuardsMark Security Services, Los Angeles, CA

I worked in 2 locations with Guards Mark Security. The first one was at th Simon Wiesenthal Center / Museum Of Tolerance in West Los Angeles(On Pico Blvd.). This Museum was heavily guarded due to constant threats from Nazis hate groups ! Duties at that post were to guard Museum main entrance and check visitors and bags with metal detector, to guard parking lot entrance and check carefully each car's trunk and car's interior check bottom of cars with a mirror. To guard museum exhibit rooms, to patrol museum perimeter and garage, to guard museum's Temple and Boys school, Frequently escorted Rabbi Hier (Head of Museum from his residence close by in the neighborhood to Temple. Monitored video cameras from security base. Also, museum's officers guarded public events inside the museum and outside the Museum in various places in the Los Angeles area. My 2nd post was at Impath. Impath was a cancer research company in Marina Del Ray, California. My main duties were to guard main entrance and registered all incoming vehicles (Visitors and Contractors). Another important duty was to accept shipments of bone marrow and deliver them right away to lab technicians. All bone marrow shipments were logged in, signed by lab technicians on duty and handed the next day to facility management office. It was a special oxygen tank which I had to check often, and I had to report right away to building's engineer if tank is close to be empty.

04/2001 - 11/2001 Security Officer, Security Guards Wilshire Grand Hotel, Los Angeles, CA

Duties include patrols of lobby, ballrooms, kitchen area, Restrooms check, Hotel perimeter, stairs, floors hallways, Checked hotel roof, loading dock area. Was responsible to open and lock ballrooms for daily events by request of dispatch. Assisted hotel guests with directions, security requests such as noise disturbance, lost of key cards and any emergency situation arise. Also, guarded a busy nightclub inside the hotel located on first floor, nightclub had a weekly hispanic dance lessons and parties. Also, dealt a lot with transient trespassers (down town area). All activities were reported to dispatch over the radio (start and finish). * Dispatch was generating one general report per shift for all guards ! Note: Got laid off from this job due to 09/11/2001 severe effect on the Hotels industry (Hotels occupancy plummeted to about 20 percent !

01/2000 - 04/2001 Security Officer, Security Guards Pinkerton, Los Angeles, CA

Guarded an electric power facility (NRG) in El Segundo, CA. Guarded main gate and logged in all vehicles entering the premises (Contractors and Employees). I had to notify personnel down in the power plant operating center p before allowing entrance for any contractor or Visitor. Also patrolled facility fence (driving patrol) and foot patrol inside the facility. Monitored cameras from security base while not on patrol. 05/1990 - 01/2000 Security Officer, Security Guards American Protective Services, Los Angeles, CA

Worked as an unarmed security officer at a 44 floors commercial building in down town Los Angeles called " 444 plaza ". Daily activity included guarding lobby desk while observing lobby activity and monitoring cameras. Assisted visitors with directions, assisted buildings occupants and building's management with all security needs.Monitored fire system at all time and assisted fire department personnel upon arrival to the building.Also, due to construction work on certain floors conducted fire prevention patrols on foot when fire system was on test due to construction. Also, guarded buildings loading dock and registered all incoming shipments and vehicles plate numbers. Another duty was to operate freight elevator regular perimeter patrols garage and stairs patrols. Note: during regular working hours the freight elevator was operated at all time by security officer due to the strong activity of commercial shipments. From 01/2000 to 2001 I guarded an Electric Power Plant in El Segundo

(NRG) under the new employer ( Pinkerton). * Pinkerton bought out American Protective Services at the end of 1999.

Accounting

1 Year at College or a Technical or Vocational School Santa Monica College, Santa Monica, CA

Received an Accounting certificates (Levels 1 and 2). General High School Curriculum

High School Equivalency Diploma

Culver City High School, Culver City, CA

Completed High School Diploma at Culver City High School in addition to GED which completed in 1995.

General High School Curriculum

High School Equivalency Diploma

Culver City High School, Culver CIty, CA

I completed a GED Certificate from Culver City High School. 05/1997 GED certificate

Culver City High School

Speaks Hebrew and English fluently. Hobbies: Painting, Gardening. Education History

Certifications

Honors

Received an honorary certificate for my exemplary performance and my excellent customer service at the Sheraton Gateway LAX Hotel from my previous employer Allied/Universal. * I was sent there as a special coverage officer to locate a wanted thief. On my second day I spotted the thief at the hotel lobby, the same person which over 2 previous months stole suitcases and purses from Hotel Guests. My quick response and my swift action led to his arrest by LAPD! Certificate been giving to me by my previous manager Mr. John Mendez on November 27, 2018. Additional Information



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