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Lead Technician Support Analyst

Location:
Hendersonville, TN
Salary:
78000
Posted:
August 21, 2023

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Resume:

Drew DeYoung

615-***-**** ady367@r.postjobfree.com Hendersonville Tennessee

SUMMARY

Experienced, multiskilled System and Network Administrator with 20 years of experience designing, implementing and supporting efficient, secure and reliable IT solutions from network build outs to server implementation to end user support. EXPERIENCE

Velociti Mid United States

Wireless Network Technician August 2022 – April 2023

Support for a growing number of third party clients by installing and maintaining wireless networks

Wireless reader installation, configuration and upgrades to track inventory in real time

Installation and configuration of emergency elevator and pool phones to provide needed assistance

Setup and configuration of wireless camera systems to provide trailer loadout information

Provide complete network overhauls replacing routers, firewalls and switches etc. for client sites Vulcan Materials Company South Central United States Information Services Field Technician August 2015 to August 2022

Designed and implemented multiple network overhauls including servers, switches, routers, workstations, fiber, cat6, cameras, time clocks, IP intercoms, VoIP systems and wireless radios

Configured and installed several makes and models of network switches with many VLANs and port assignments including HP, Aruba, Juniper and Netgear

Support and deploy a growing number of IP Cameras (over 200) and software systems for operations and security

Deployed, managed and retired hundreds of iPhones and iPads

Facilitate trainings and walkthroughs of recently installed technologies State of Tennessee, Department of Health Nashville Tennessee Information Support Analyst 4 April 2004 to August 2015

Primary lead technician over the Tennessee Laboratory Services, including server support, network support, PC and instrument support

Supervise team of five employees conducting performance reviews and work as lead technician and performing team building, acting as mentor and counselor providing assistance as needed

Setup and ensure functionality for offsite presentations and video conferencing

Provided all IT services for over 4000 end users SKILLS

Active Directory, Computer Networking, Microsoft Windows Server, PowerShell, System Administration, VMware, Azure, Operations, Management, Topology, Troubleshooting, Remedy, Cherwell, iLo, iDRAC, HTML, SQL, COBOL, Java, Visual Basic, Python, ConnectWise, Fiber routing and termination, Cat6 routing and termination, Hyper-V SOFT SKILLS

Communication Skills, leadership, problem-solving, determination, presentation, teamwork, adaptability, mentoring, Critical Thinking, Conflict Resolution, High Work Ethic, Creativity, Ability to work independently EDUCATION

Leviton Kansas City Missouri

Copper and Optical Fiber Communications Cabling Systems (Exp. 12/31/2025) Corning Hickory South Carolina

Corning Fiber Installation (CFI) (Completed 10/17/2019) Tennessee Technological University Cookeville Tennessee Bachelor's Degree in Management Information Systems



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