Business Development Customer Service

JEFFREY BOND

Address: ***** ****** **** ****, **********, MD 20705

Mobile: 615-***-**** Email: ******@*******.***

Target Position: Manage Environmental Services and Programs CORE COMPETENCIES

Program Management, Environmental Protection Sustainability, Recycling & Hazardous Waste Management. Green House Gas Reduction/Compliance. Public/ Citizen Safety Continuity of Operations Plans (COOP) interagency Coordination. Energy Efficiency, Electric Vehicle Feasibility Study. Regulatory Compliance. Municipal Support. Public Relations/Outreach/Issue Mitigation, Policy Development, Grant Writing, and Citizen Safety. PROFESSIONAL EXPERIENCE

Prince George's County Government Department of Environment/Sustainable Initiatives Division, Largo, MD Planner II April 2011 - Present

• Lead and support a wide range of strategic policies and programs focused on clean water, flood control, recycling, waste management, litter prevention as well as animal services and adoptions.

• Provided grant support for the Energy Efficiency and Conservative Block Grants (EECBG) Program.

• Administer oversight/reporting of program funding leading to energy efficiency and conservation initiatives. Supported county's greenhouse gas reduction/capture emission policy.

• Manage multiple environmental programs concerning policy and procedures guidelines and department activities. Formulate and roll-out highly specific policy agendas.

• Campaign use of sophisticated management information systems. Adept in technical briefings/presentations.

• Mitigate complaints/suggestions from the residents and key stakeholders.

• Assess proposed legislation, executive orders, agency directives and departmental decisions.

• Represent DOE at multiple conferences and meetings, policy analysis and management oversight.

• Apply administrative control and reportage for the agency and related departments. Prince George's County Government Department of Homeland Security, Largo, MD Liaison Coordinator March 2010 -April 2011

• Initial county assignment disseminating emergency/disaster preparedness policy for all municipalities.

• Supported citizen safety and Continuity of Operations Plan (COOP)

• Ensured coordination of policies for fire, public works, health, and safety of Federal, state and county departments. Nilfisk-Advance America, Nashville, TN

District Manager August 2001 – February 2006

• Organized sales/marketing of industrial equipment pharmaceuticals. nuclear. aerospace and food industries

• Developed expertise in working with advanced toxic hazardous waste and debris issues within the Southeast U.S.

• Increased territory volume 42% in first year Captured $250K+ in new market share with such accounts as Pillsbury/General Mills, Kellogg. Kraft. Baxter Healthcare and TVA. CCP Industries Nashville, TN

District Manager October 1996-August 2001

• Developed and expanded SE territory business development. marketing, account management and other business relationship and alliances

• Increased account base from 5% to 25% by nurturing business relationships through network groups and referral lead programs

• Demonstrated exceptional performance in developing new accounts for two consecutive years. Increased territory volume 34% in two years and successfully introduced 35 new products. Continuity of Operations Plan (COOP), Nashville, TN Independent Marketing Consultant March 1990-October 1996 Consultant

• Introduced a strategic marketing campaign for telecommunications and music industry to cut communication costs.

• Coordinated sophisticated marketing plans to increase sales and profit margins. MCI Telecommunications, Nashville, TN

Business Account Executive November 1992- March 1994

• P r e p a r e d regional marketing plans to implement 800 marketing plans.

• Coordinated for "MCI Preferred" brand products. Delivered 42% increase in segment brand awareness.

• Expanded sales volume 48% leading to national implementation. Ormandy Products, Norcross, GA

Supervisor: NA Business Development Manager March 1990- November 1992

• Oversaw management and marketing for high-volume retail outlet.

• Managed software solutions and customer support. During tenure increased market penetration by 57% and sales 35%. Eastern Airlines Norfolk, VA

Manager Passenger Services September 1985-April 1990

• Managed computer and ticketing issues with passengers and agents

• Directed up to 12 agents concerning flight loads and schedules, and consistently provided the highest levels of customer service.

EDUCATION

Master of Business Administration

University of Phoenix, Nashville, TN,

May 2008

Bachelor of Science in Marketing

Hampton University Hampton, VA

May 1982

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