ISABELLE M. JOHNSON
*** ******** **** ******* ******* PA, 19018 · 610-***-****
*****@*******.***
Objective
To obtain a position where I can utilize my strong interpersonal and organizational skills, take responsibility and ownership of a problem or issue, and to follow through to resolution to help achieve company goals and initiatives. I am dedicated, motivated and focused on the customer experience with a strong work ethic, who seeks a full- time rewarding position with knowledge of Word, Excel, Windows and Outlook.
Experience
Associate Account Manager
Lighthouse Commercial Insurance Company June 2022 to Present
Amending policies by adding and deleting vehicles, equipment and properties
Quoting and issuing small business policies
Reviewing and distributing policy documents
Issuing Certificates of Insurance
Executive Administrative Coordinator August 2017 to June 2022
Danjolell Memorial Home, Broomall, Pennsylvania
Interface with customers to process Life Insurance benefits and claims
Coordinate with families and team members to schedule memorial services.
Design and create prayer cards, memorial booklets and memorial videos with intense focus of customer wishes.
Plan, organize and schedule transportation for family for memorial and burial services
Create and maintain daily and monthly sales analysis reports out to leadership
Restaurant Manager April 2007 to March 2020
Alfredo Restaurant, BYOB, Berwyn, Pennsylvania
Sexual Harassment Coordinator
Promoted from wait staff to Manager in (2 years)
Create and maintain schedules for employees.
Efficient and effective at handling employee issues
Human Resources and Nursing Administrative Coordinator May 1988 to June 2005
Fitzgerald Mercy Hospital, Darby, Pennsylvania
Interface with employees for staffing needs
Schedule and coordinate staffing for entire hospital, for RN’s, LPN’s, and Clerks
Coordinate and schedule interviews for prospective employees
Coordinate and schedule meetings for recruiters and leadership team
Responsible for organization and distribution of bi-weekly payroll
Education
Pennwood High School, Lansdowne, PA
Delaware County Community College, Media, PA
PA Property and Casualty Certificate