ISABELLE M. JOHNSON

*** ******** **** ******* ******* PA, 19018 · 610-***-****

ady341@r.postjobfree.com

Objective

To obtain a position where I can utilize my strong interpersonal and organizational skills, take responsibility and ownership of a problem or issue, and to follow through to resolution to help achieve company goals and initiatives. I am dedicated, motivated and focused on the customer experience with a strong work ethic, who seeks a full- time rewarding position with knowledge of Word, Excel, Windows and Outlook.

Experience

Associate Account Manager

Lighthouse Commercial Insurance Company June 2022 to Present

Amending policies by adding and deleting vehicles, equipment and properties

Quoting and issuing small business policies

Reviewing and distributing policy documents

Issuing Certificates of Insurance

Executive Administrative Coordinator August 2017 to June 2022

Danjolell Memorial Home, Broomall, Pennsylvania

Interface with customers to process Life Insurance benefits and claims

Coordinate with families and team members to schedule memorial services.

Design and create prayer cards, memorial booklets and memorial videos with intense focus of customer wishes.

Plan, organize and schedule transportation for family for memorial and burial services

Create and maintain daily and monthly sales analysis reports out to leadership

Restaurant Manager April 2007 to March 2020

Alfredo Restaurant, BYOB, Berwyn, Pennsylvania

Sexual Harassment Coordinator

Promoted from wait staff to Manager in (2 years)

Create and maintain schedules for employees.

Efficient and effective at handling employee issues

Human Resources and Nursing Administrative Coordinator May 1988 to June 2005

Fitzgerald Mercy Hospital, Darby, Pennsylvania

Interface with employees for staffing needs

Schedule and coordinate staffing for entire hospital, for RN’s, LPN’s, and Clerks

Coordinate and schedule interviews for prospective employees

Coordinate and schedule meetings for recruiters and leadership team

Responsible for organization and distribution of bi-weekly payroll

Education

Pennwood High School, Lansdowne, PA

Delaware County Community College, Media, PA

PA Property and Casualty Certificate

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