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Customer Service Client Support

Location:
Bossier City, LA
Posted:
August 21, 2023

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Resume:

Jessie Taylor

Very experienced in almost all work enviorments, learns fast, and is a positive

employee to coworkers, employers, and customers.

**** **** ******

Bossier City, Louisiana 71112

903-***-****

ady33l@r.postjobfree.com

EXPERIENCE

Sams Body Shop, Rodessa Louisiana — Receptionist

April 2023 - PRESENT

Sucessfully managed all booking, information, and appointments using word and google software. Answered any customer calls/questions that came up throughout the day with no complaints. Greeted customers, handled paperwork, and directed them where to go. Performed administrative and clerical tasks daily with little to no mistakes. H&R Block, Atlanta Texas— Receptionist

November 2020 - December 2023

Coordinated schedules and appointments for 7 tax representatives efficiently. Assisted visitors, directing them to the appropriate personel, and answered on average 50 emails and phone calls sent by customers daily. As well as basic clerical tasks daily.

Golden Villa, Atlanta Texas — Dietary Aid

January 2017- October 2020

Addressed key health needs of 150+ residents by working closely as a team with residents and fellow coworkers and employers. Prepared and helped serve 3 meals a day, plus snacks, in a 300 room assisted living facility. Set up tables and dining areas with close attention to cleanliness and order. Maintained kitchen cleanliness to appliances and all areas. Holy Smokes and Sacred Grounds, Queen City, Tx —

manager

January 2016- January 2017

Hired, trained, and coached all staff members on customer service skills, food and beverage knowledge. Reduced variable costs by 7% through tighter control on overtime expenditures and inventory waste. Resolved employee conflicts including scheduling issues incompatiblility. Helped serve, cook, and clean, on top of managing.

SKILLS

communication, problem

solving, management,

teamwork, multi tasking,

critical thinking, creativity,

creating a fun environment,

and analytic skills.

LANGUAGES

English, partial\basic spanish



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