Jamaal Gulley

*** ******* ****

Dublin, GA ****1

229-***-****

ady336@r.postjobfree.com

EXPERIENCE

PSC/Cabling Solutions, Alpharetta, GA- Data cable technician/installer

April 2023- Present

Traveled the US installing CAT6 data cable and fiber at multiple hotel chains and office buildings

Currently in training for a crew supervisor position role

Experience with a wide range of power tools and hand tools to complete data cable/fiber installations

Worked on elevator lifts up to 40 feet above ground

Mediacom, McRae, Ga — Level 4 Cable technician

March 2016- April 2023

Installed and troubleshooted home cable, internet, phone, and home monitoring systems

Obtained multiple technical operation certifications

Worked with low voltage on utility poles up to 40 feet above ground

Maintained and worked under OSHA safety regulations

Experience with a wide range of hand tools and electronic signal detection devices

Provided outstanding and exceptional customer service to our customers in the field

Worked in other areas of the US during inclement weather to rebuild our cable system

Trained incoming new technicians

Geico, Macon, GA — Auto Claims/ERS Specialist

January 2014 - March 2016

Provided outstanding and exceptional customer service to our customers over the phone

Processed auto accident claims

Trained incoming new hire specialists

Exceeded metric goals for handling claims

Processed Emergency Roadside Assistance claims over the phone

EDUCATION

Albany State University, Albany, GA

January 2004- January 2007

Healthcare Administration major

Student Athlete: football, and intramural flag football

Houston County High School, Warner Robins, GA

College Preparatory Diploma

August 1998- May 2002

Student Athlete: football

FBLA club member

SKILLS

ESA certified

NCTI certifications:

Digital Electronics (Honor Graduate), System Technician, Advanced DOCSIS 3.1 Operations

Microsoft Office (Word, Powerpoint, Excel)

Type: 75 WPM

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