KATHY CARGILL

**** ** **** **. *******, OK ***** 405-***-**** ady32q@r.postjobfree.com

OBJECTIVE

Currently seeking employment with a reputable and established company with opportunities to excel, advance, and grow.

SKILLS & ABILITIES

– Excel

– Quickbooks

– Pro-Series Tax Accounting Software

– Accounts Receivable and Invoicing

– FNOL Claims Representative

– Experienced Customer Service Representative

TTEC for USAA Insurance

Oklahoma City, OK

1/2023 – Present

P&C Licensed Insurance Representative

Assist members with policy changes, billing inquiries and process payments. Fuse3 Solutions Staffing Oklahoma City, OK

3/2022 – 10/2022

Loss Mitigation Clerk

- Create plan documents to send to customers

- Review and execute documents returned by customers Run reports to monitor plan documents that have were not received by client Goss CPA

Oklahoma City, OK

02/2018 – 6/2021

Administrative Assistant

- Answer phones, assist walk-ins, process tax documents

– prepared basic tax returns, answer tax questions

– process payments, accounts receivable

Accel Staffing

Oklahoma City, OK

11/2016 – 5/2017

Administrative Assistant

- Greet Clients, answer phones, assist other staff members, schedule meetings Farmers Insurance Group Oklahoma City, OK 12/2014 – 6/2016 Claims Processor

– Process first notice of loss claims for auto, homeowners, and non-auto liability. Would issue claim number and advise on the claims process and go over next steps. Offer service repair options for vehicle and water restoration and set up rental car if warranted. Renaissance Management Group Oklahoma City, OK

4/2014 – 7/2014

Administrative Assistant

– Process employment applications and run background checks. - Answer phones - Greet clients and assist with walk-ins.

Adfitech Edmond, OK 9/2011 – 4/2013

Team Lead Quality Control and File Clerk

– In this work from home position I would process FHA and VA loans. I would organize the documents in each file and prepare to send documents for verification that the information provided to our clients by their customers were accurate.

EDUCATION

Oklahoma State University, Oklahoma City 8/2018-5/2020

– Accounting courses

– Presidents Honor Roll 2018 – 2020

Oklahoma City Community College 1/1995-5/1996 –

General Studies

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