BLESSY JOY

**** ** ******, ********, *******

ady304@r.postjobfree.com 403-***-****

SUMMARY:

Result focused QA Analyst with Professional expertise in designing test strategy, test planning, estimation, leading testing effort for large/complex projects. Excellent organizational skills and detail-oriented approach to problem solving demonstrated proficiency in multitasking and prioritization.

WORK EXPERIENCE:

Amazon, India (5.8 years)

Senior Quality Service Associate in Manual and Automation Testing – Amazon Kindle

Testing Tools used:

Test Management using JIRA, Confluence, Kites, and TestRail.

Version control systems & build tools like SVN, Git & Jenkins.

Cloud computing platforms like AWS, Redshift, SQL Workbench, Coral Tool.

Internal OTA tools for Build Publishing & Creating Build Hops – KBITS, FOTA & KOTA

Worked on ADB shell commands for android based devices.

Experience in E-reader, IOS, Android and Fire mobile/tablet testing.

Job Description:

QA Jul 2017 – Mar 2020

Amazon Kindle device Alexa devices Fire Tablets

Executed test cases, simple/mid-sized components and/or features related to apps, services, or devices to ensure they are operating as designed and log bugs/failures related to the execution of test instructions and quality mechanisms as well as to track resolution per SLAs.

Handled Test case Conversion activity, Bugs tracking, Bug Triage & End to End testing for multiple releases.

Expertise in functional, integration, system, security, OTA, BAT, UI/UX, High volume, Performance Testing, sanity, regression, stability, privacy and user acceptance testing using manual testing techniques for Kindle devices and Kindle applications.

Worked in 6 new hardware device releases from factory prototype to customer release (Kindle Oasis 2017 to Kindle Paper white Premium edition 2021).

Performed WOTA and LOTA testing for customer release builds.

Hands – on with ADB shell commands for testing android-based platform devices.

Experience with testing in multiple environments and multiple browsers, Web Applications testing, and cross-browser testing on Windows 7/8/10 OS, MAC. Experience with Mobile applications testing on iOS and Android platforms.

Implementing the logical concepts which are assigned to me and completed testing for multiple New Features, created new test suites, test cases, identifying and fixing bugs.

Hands on with test planning, test design and test execution activities on the projects. Maintained, updated & executed regression and performance testing suites.

Used MySQL to write/execute queries for Back-end/Database testing.

Coordinated, worked closely, and have hands-on with the in-house automation team to automate test cases using Selenium WebDriver.

Identify, report and track software defects using JIRA to ensure all Blocker/ Critical/ Major/ Minor issues are prioritized and resolved accordingly.

QA Lead Apr 2020 – Mar 2023

Amazon Kindle device Alexa devices

Experience in maintaining all test records resulting from users and IT activities such as test plans, requirement traceability matrix, test cases and test execution supporting evidence for projects tested.

Handled auditing processes such as Ambiguity, Build and Bug audit for a team of 100+ resources.

Assessed and analyzed user stories and participated in Sprint Planning, Review sessions & Scrum meetings.

Actively mentors and develops DAs to understand the training needs of the team from product, tools and technology standpoint.

Understanding PDP and test scoping strategy. Working closely with QAE/SDET to confirm test scope and allocate test runs.

Collaborate with managers during operational planning to provide component highlights risks, external dependencies and work on mitigation plan. Actively sharing audit reports for the team on weekly basis.

Creating test metrics, test case, test scope documents, bug template, wiki creation for projects, documentations and tracking them.

Depicting the role of Manager by participating in weekly metrics, stakeholder connect, MBR, WBR meeting.

Technical Skills:

Languages: Java, Selenium, SQL, MySQL

Tools: Eclipse, Postman, JMeter, Git & GitHub, SVN, JIRA, Jenkins, Linux and Command Line tools.

Proficient in all Microsoft Tools.

EDUCATION:

Bachelors in Electronics and Communications from Anna University, Chennai, India.

Certified as Software Testing Specialist from National Council for Technology and Training, India.

Awards and Honors:

Received multiple quarterly R&R awards for delivering successful projects with high quality.

Been awarded with best Academician award during the year 2013-2017.

Undergone training in Internet of Things (IoT) from Indian Institute of Technology (IIT Kharagpur, India-2017)

Declaration:

I hereby declare that all the information provided is factual and correct to the best of my knowledge and belief.

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