Lori Hertz
Candler, NC *****
E-Mail: ady2yq@r.postjobfree.com
Summary
Talented CNA with expertise needed to support business objectives. Consistently managing multiple projects and priorities while actively engaging others in team-based environment.
Dedicated Healthcare professional accustomed to providing optimal patient care and support while assisting medical staff with meeting critical needs. Skilled in collecting specimens, cleaning rooms and managing dietary needs. Excellent communication and organizational skills combined with dependable, forward-thinking approach.
Experienced Healthcare team member proficient in biological specimen collection, mobility assistance and emergency situation management. Demonstrated strengths in building relationships, prioritizing tasks and managing time effectively. Hardworking and dedicated with CNA certification.
Certified Nursing Assistant with experience serving chronically ill patients, including assisting with daily living activities and household tasks. Patient and highly compassionate.
I am a knowledgeable and compassionate Nursing staff member . Diligent about serving all facets of patient medical and personal needs. Focused on delivering high-quality care to individuals of all backgrounds while protecting patient safety and promoting satisfaction with facility services.
I am also trained in American Sign Language and can converse with deaf patients.
Skills
Goal development
Reintegration techniques
Task delegation
Chemical handling
Crisis intevention
Client needs assessment
Lifesaving measures
Cleaning and organization
Verbal communication
Work site preparation
Task delegation and prioritization
Policy updates
Spoilage prevention
Patient support
Schedules coordination
Inventory control
Employee management
Document control
Troubleshooting methods
Heavy lifting
Continuous improvements
Quality assurance
Experience
December 2017 to September 2018
Macon Valley Nursing And Rehabilitation Franklin, NC CNA
Conducted duties to address patient care which led to positive patient relationships and a healthy working environment.
Worked with students one-on-one to boost skills in weak areas and help grasp new concepts.
Inspected inside of property on daily basis and immediately notified proper department to remedy issues and maintain facility and State standards.
Responded quickly to medical emergencies to promote best possible health outcomes.
Completed all timesheets, traceability forms, vitals,, neuro checks and documentation on time.
Cross-trained new employees by explaining rules, procedures and job responsibilities.
Delivered food and drink items quickly to help minimize patient wait times.
Effectively controlled the release of proprietary and confidential information for general client lists.
Responded quickly to customer concerns and complaints, typically within 5 minutes .
Safely operated equipment such as Hoyer Lift, gait belts and proper sanitary protocols and trained other GCA's and reminded CNA's to continue proper usage.
Assessed scene on arrival to identify potential safety issues and hazards affecting first responders.
Created communication strategies to meet client objectives. Restocked paper products and items at self-service areas during periods of downtime.
Used charting system to document job tasks and duties for traceability and transparency.
Built long-term relationships with clients through compassion and empathy for patients and familiey.
Education and Training
Miami Southridge Senior High School Miami, FL
High School Diploma