Data Entry Customer Service

KaiLi McCamman

Office Administration Warehouse Logistics Support Conversational Spanish

■ 816-***-**** ■ **********@*****.*** ■ Kansas City, MO ■ Professional Summary

Dedicated and proactive professional with 5+ years’ experience serving in roles aligned with teaching, office administration, and warehouse logistics support. Creative and collaborative, with the ability to solve business problems and design new processes. Available to relocate and travel for a position as required. Core Competencies

Detail-oriented ● Creative Problem-solving Skills ● Data-driven Reporting ● Customer Service ● Process Development ● Collaboration and Teaming ● Accurate and Timely ● Teaching/Tutoring ● A2 Level Spanish Language

● International Cultural Awareness ● Sales and Marketing Support ● Inventory Management and Ordering Systems

● Quality Reports ● Microsoft Office: Word, Excel, PowerPoint ● FreshByte Employment History

C&C Produce, Kansas City, MO [2021-Present]

Data Entry Specialist

• Manage complex data entry into the company logistics portal aligned with nationwide customer orders, labor calculations, coding, payments, shipping, inventory, and more.

• Provide daily/weekly inventory and profit/loss (P&L) statements based on food quality.

• Designed and implemented an office recycling program to ensure supplies were donated to non-profit agencies or properly recycled. Ordered and placed bins for plastic and paper throughout the facility.

• Proactively teach basic Spanish/English language skills to improve communication and understanding between the warehouse and office supervisors.

Nessie/Real English Academy & VIPKid (Online), Albacete, Spain [2019-2021] Teacher

• Served as an English language teacher to Spanish-speaking high-school-age students, preparing them for official entrance exams to prestigious universities in Europe.

• Tutored children and adolescents in the classroom, one-on-one, and in virtual sessions to advance English language skills. The primary focus was language, grammar, reading, and writing.

• Instructed adults in American business culture and language skills in preparation for US-based employment. The Legacy Group, St. Louis, MO [2017-2019]

Secretary – Sales Support

• Supported the company president, sales staff, marketing companies, and insurance carriers aligned with Life, Health, Medicare Advantage, and more.

• Accountable for client applications, exhibiting excellent follow-up skills to close business.

• Partnered with sales agents to submit timely and accurate insurance forms to multiple agencies. Consistently achieved bonus opportunities based on the percentage of approved plans. Previous Experience Includes Division of Youth Services, St. Louis, MO, and Campus Core, Warrensburg, MO as a working university student.

Education & Certifications

University of Central Missouri, Warrensburg, MO (2016) - Red & Black Scholarship, Alpha Phi Bachelor of Science, Criminal Justice - Minors, Biology, and Psychology

• Internship: Pettis County Juvenile Justice, Sedalia, MO (2017)

• Certifications: TEFL Certified – International TEFL Academy, Chicago, IL ● CPR Certified ● Wilderness Advanced First Aid Certified (WAFA)

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