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Customer Service Entry Level

Location:
Kenosha, WI
Posted:
August 20, 2023

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Resume:

Hailey Hildebrandt

Professional Summary

Certified, entry-level Emergency Medical Technician with educational background adept at learning processes associated with assessing emergencies and delivering exceptional problem-solving and decision-making processes. Highly-skilled emergency services professional calmly and quickly assesses medical situations.

Work History

Office Manager, 05/2017 to Current

Jet Funn - Fox Lake, IL

●Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.

●Managed office operations while scheduling reservations and answering frequently asked questions.

●Coached new hires on company processes while managing employees to achieve maximum production.

Sous Chef, 12/2015 to 03/202

Wilmot Mountain - Wilmot, WI

●Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.

●Planned and directed high-volume food preparation in fast-paced environment.

●Acted as head chef when required to maintain continuity of service and quality.

Firefighter, 06/2019 to 12/2020

Spring Grove Fire Protection District - Spring Grove, IL

●Completed training to stay in peak physical fitness and handle challenging tasks.

●Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.

●Evaluated situation at emergency sites to determine and execute most effective methods for saving life and property.

●Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.

Temp Role, 12/2021 to Present Date

Pfizer - Pleasant Prairie, WI

Vaccine

●Conduct pack out procedures for COVID-19 vaccines.

●Safely works with dry ice.

●Product movement.

●Outbound Consolidation

Unit Pick

●Picking medications to send to verification.

Verification

●Receiving boxes from unit pick to get verified and shipped out to customer.

●Outbound Consolidation

Case Pick

●The process of picking full cases and strategically putting the on a pallet to be shipped out to customer.

Cold Chain

●The picking of refrigerated medications to be verified.

●The process of building a pallet of refrigerated cases.

●Has verification built in department

●Replenishment

●Outbound Consolidation

●Special parcel pack out

Hazmat

●The picking of hazardous medications to be verified

●Has verification built into department

●Has specific pack out process that is need to be followed

●Replenishment

●Outbound Consolidation

Education

Fire Science, 02/2020

McHenry County College - Crystal Lake, IL

GPA : 3.8

High School Diploma, 05/2017

Richmond Burton High School - Richmond, IL

GPA : 3.5

Coaching

Coaching softball not only passes down what was acquired in the 11 years of play time, but also passes down the love and passion of the game.

Contact

Address : Spring Grove, IL 60081

Phone : 815-***-****

Email : ady2vh@r.postjobfree.com

Skills

●Recruitment and Hiring

●Decision Making

●Coaching and Mentoring

●Schedule Coordination

●Emergency Diagnostics

●Customer Service

●Dispatch Communication

●Risk Assessment/Identification



Contact this candidate