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Customer Service Data Entry

Location:
Riverview, MI
Posted:
August 20, 2023

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Resume:

Alisha Jeter

Riverview, MI *****

ady2ua@r.postjobfree.com

+1-734-***-****

Authorized to work in the US for any employer

Work Experience

Cabin Cleaner

Prospect Airport Services - Romulus, MI

June 2022 to Present

• Cleared trash

• Cleaned restrooms

• Cleans plane seating areas (wipes windows, eating trays and monitors)

• Vacuums planes to remove excess trash and debris on floor.

• Supervises cleaning teams when needed.

Post Closing Receiving Support Specialist

FlagStar Bank - Troy, MI

August 2019 to April 2022

Receives all paper closing packages and stand alone notes to be processed. Identifies tracking, barcodes, identifies information is correct and preps all documents. Reviews the notes for proper endorsement to Flagstar Bank, gatekeeping functions, heloc loans and final documents. Microsoft Office 10, Word, Excel, Powerpoint, Outlook, Mortrac, Jabber programs used to perform work. Mail Extraction/ Mail Processor

JPMorgan Chase/ Ranstad - Belleville, MI

April 2019 to May 2019

Opens mail and extracts paper invoices/payments and checks, prepares batches of work to be submitted to UIA agency or proper location. Documenting and/or logging of correspondence, preparation of folders

(calculation of payments batched) and use of an adding machine. Production Associate

Flex-n-Gate - Shelby Twp, MI

March 2018 to February 2019

Production of RAM Truck front and rear bumpers for FCA Sterling Heights Assembly Plant, various Sub- Assembly Operations and Quality Control.

Build Technician/ Assembler

Delphi Technologies / Aerotek - Troy, MI

October 2017 to February 2018

Verify the parts required prior to assembly. Reading of general instructions of how and what parts needed to assemble part. Rotating through multiple stations. Double-check all connections. Inform supervisor or team leader of any part or equipment defects to ensure prompt response to the problem. Working with hand tools, torque tools and caliber equipment. Communicating with other stations on the assembly line to ensure speed and accuracy. Maintain and service of all equipment when necessary. Conserve resources and supplies to facilitate minimum waste and scrap. Manual assembly of fuel injectors accurately, thoroughly and quickly for various companies. Inspection and testing of parts before being shipped. Some packaging and shipping required as needed. Machine Operator/ Data Embosser

Blue Cross Blue Shield of Michigan - South Lyon, MI October 2016 to January 2017

Processing clients insurance cards on an MX6100 machine and distributing them to the mail desk to be mailed to clients. Knowledge of HIPAA Laws and several clerical duties. Mail Extractor

JPMC Chase Bank / Manpower - Belleville, MI

May 2016 to October 2016

Extraction and opening of mail to be distributed to the correct department for processing. Production Worker/Assembler

Chrysler/ FCA - Detroit, MI

December 2010 to April 2014

Assembled doors to be used on Chrysler Jeep vehicles. Set up and performed hand and automatic assembly operations on components, sub-assemblies and assemblies.

Assembled components with hand and power tools.

Assessed work for errors or compliance issues and made corrections and modifications when necessary. Cleaned and finished sub-assemblies or assemblies using hand or power tools. Connected motor leads and connectors to required power sources. Observed monitored operations and equipment to ensure proper assembly of parts and assisted in testing and monitoring activities.

Inspected materials, products and work progress for conformance to specification and adjusted process and assembly equipment to meet standards.

Direct Care Worker

Domus Vita - Westland, MI

May 2007 to November 2007

Performed housekeeping duties, such as cooking, cleaning, washing clothes and dishes, and running errands.

Provided clients with communication assistance, typing their correspondence and obtaining information for them.

Instructed and advised clients on issues such as household cleanliness, utilities, hygiene, and nutrition. Instructed in medication distribution.

Quality Control Inspector

Faurecia Automotive - Fraser, MI

May 2006 to April 2007

Inspected materials, products and work in progress for conformance to specifications an adjusted process and assembly equipment to meet standards.

Conferred with vendors and others regarding inspection results, recommended corrective procedures and compiled reports of result, recommendations and needed repairs. Marked items for acceptance and rejection, recorded test results and inspection data and compared findings with specifications to ensure conformance to standards. Assembler/ Machine Operator

Faurecia Automotive Seating - Auburn Hills, MI

August 2004 to April 2006

Responsible for assembling seats for General Motors facilities. Recorded product, packing and order information on specified forms and records. Examined and inspected containers, materials and products in order to ensure that packing specifications were met.

Administrative Assistant /Receptionist

Johnson Construction - Detroit, MI

September 2002 to July 2004

Scheduled appointments and maintained and updated appointment calendars. Analyzed data to determine answers to questions from customers and members of the public. Operated telephone switchboard to answer, screen and forward calls, providing information, taking messages, scheduling appointments and typing correspondence. Customer Service Representative/ Data Entry Clerk

Helm Inc - Highland Park, MI

April 2000 to June 2002

Responsible for providing customer service for the NAPA Group. Those duties consist of faxing, filing, data entry, answering phones, ordering materials for specified companies, and typing correspondence.

Received payments and recorded receipts for service. Heard and resolved complaints from customers and public. Accomplishments Computed Data Reports Provided required weekly, monthly and quarterly reports listing sales figures and client track records.

Customer Service Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

Database Maintenance Assisted in the managing of the company database and verified, edited and modified members' information.

Customer Assistance Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.

Education

Secondary School Education in Word Processing

American Career Academy - Southfield, MI

Secondary School Education in Medical Administrative Assistant National Institute of Technology - Southfield, MI

Secondary School Education in Nursing

Wayne County Community College District - Detroit, MI GED

Ferndale Adult Education

Skills

• Shipping

• Assembly Line

• Assembly Worker

• Inspecting

• Microsoft Office, Ms Outlook, Power Point, Excel (10+ years)

• Customer Service

• Call Center

• Customer Support

• fast learner

• Inventory

• Cash Handling

• Cashier

• Filing

• Data Entry

• Microsoft Excel

• Organizational Skills

• Typing

• Quality inspection

• Quality control

• HIPAA

• Power tools

• Hand tools

• Manufacturing

• Administrative experience

• Microsoft Word

• Microsoft Powerpoint

• Microsoft Office

• Windows

• HRIS

• Leadership

• Microsoft Outlook

Additional Information

Skills

Computer Profecient (10+ years)

Certificate in Word Processing



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