Quality Assurance Control

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Raymond Young

Monroe, LA Phone: 318-***-**** Email: ***********@*****.***

PROFESSIONAL PROFILE

I am a US Army Veteran and accomplished leader who is energetic and hardworking. I am highly disciplined and skilled in multiple industries: Trucking, Business, Logistics, Mechanic, and Maintenance. I possess a solid work ethic, and skilled at ensuring business integrity and safety. Proficient at delivering solutions that align with the organization’s focus and direction.

PROFESSIONAL SKILLS

Leadership Operations Management Trucking Logistics Commercial Driving Forklift Operation Quality Control Quality Assurance Quality Management Safety Management Project Management OSHA Mechanic Technician Mechanical Inspection Maintenance Technician Dispatching Carpentry Metal Fabricating Shipping/Receiving Machine Operator Welding Warehouse Operation Culinary Art Painting MILITARY EXPERIENCE

Branch: US ARMY

Rank: E-4

November 2000 to December 2003

EDUCATION AND TRAINING

2023 - Logistics Training – Good Energy Dispatching 2014 - Forklift Certification

2006 - Commercial Driver License (LA)

1999 - Booker T. Washington High School

PROFESSIONAL WORK EXPERIENCE

Dispatcher 04/2021 to Present

Phynx Logistics LLC Shreveport, LA

• Schedule drivers to make freight deliveries or collect shipments and packages.

• Plan pre-determined routes and accommodate route changes as needed.

• Prepare dispatch documents and generate freight bills and invoices.

• Maintain records of dispatched calls, driver routes, route changes, and delivery/pickup times.

• Keep track of transportation regulations and laws to ensure that truck drivers comply.

• Monitor truck repairs/maintenance schedules. Log customer shipping schedules and complaints. Commercial Driver 05/2006 – 01/2007

Foremost Dairy Shreveport, LA

• Loaded, unloaded, and delivered products following the DOT rules and regulations in a safe and timely manner.

• Performed a combination of safety affecting activities including shipping, loading, and unloading.

• Maintained and submitted timely daily driver log reports, equipment, and truck.

• Operated vehicle in accordance with Safety, OSHA and DOT requirement, local, municipal, state, and federal laws.

2

Automotive Service Technician 02/2004 – 10/2006

Orr Cadillac of Shreveport Shreveport, LA

• Examined, diagnosed, and discussed damage/malfunction of vehicles with the Shop Foreman/Service Advisor.

• Planned technician work procedure in cooperation with the Shop Foreman.

• Provided labor time estimates to the Service Advisor.

• Maintained strict adherence to dealership technician policy on client vehicle care and operation.

• Test-drove vehicles, tested components, and systems, using diagnostic tools, special service equipment and followed safety regulations.

• Diagnosed, maintained, and repaired vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc.

• Maintained accurate records of all maintenance and repair work. Wheel Vehicle Mechanic 11/2000 - 12/2003

US Army Fort Campbell, KY

• Maintained wheeled vehicles, trailers, and material handling equipment systems.

• Inspected, serviced, maintained, repaired, replaced, adjusted, and tested wheeled vehicles and material handling equipment systems, subsystems, and components.

• Performed inspections for quality control, quality assurance, and quality management.

• Serviced automotive electrical systems, including wiring harness, starting, and charging systems.

• Performed wheeled vehicle recovery operations.

REFERENCES Available upon request.

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